Parts Counter Associate
About The Position
Moses Auto Group is seeking a Parts Counter Associate to provide service to customers, vendors, advisors, and technicians. The role involves processing customer orders, recommending related repair items, answering inquiries about parts pricing and availability, and filling technician parts orders. The associate will build product knowledge through available factory training, assist with inventory, and help keep the service counter, work area, and stockroom clean and professional. The position also includes answering calls and providing price quotes and other information to customers. Moses Auto Group is an equal opportunity employer and prohibits discrimination and harassment based on protected characteristics under applicable federal, state, and local laws.
Requirements
- High school graduate or GED.
- Prior knowledge and experience in the vehicle parts industry.
- Understanding of basic automotive components and systems.
- Ability to lift 25 pounds.
- Valid driver’s license.
- Ability to multitask in a fast-paced work environment.
Responsibilities
- Provide exceptional service to customers and vendors.
- Process customer orders and recommend additional related repair items.
- Provide advisors and technicians with timely parts pricing and availability information.
- Process and fill back-counter technician parts orders.
- Develop knowledge of vehicle components through available factory training to assist customers, advisors, and technicians.
- Assist with daily inventory.
- Maintain the cleanliness and professional appearance of the service counter, work area, and stockroom.
- Answer phone calls and provide price quotes and other information to customers.
Benefits
- Competitive rate of pay
- Medical, dental, and vision benefits
- Paid time off
- Employee Assistance Program
- Monthly childcare financial assistance
- 401(k) retirement plan with company match
- Employee purchase discounts on parts, labor, and vehicles
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
