Parts Counter Associate

Alta Equipment Group•Ottawa, IL

4d•$22 - $28•Onsite

About The Position

Alta Equipment Company is hiring a full-time Parts Counter Associate for its Ottawa, Illinois branch. This is a union position represented by Local 150. The role processes parts purchases and sales, actively sells parts, supports customer satisfaction, and helps ensure parts margins comply with company policies. It also involves working with shipping and receiving, maintaining an orderly and clean department, assisting with inventory counts, and delivering parts to customers. The associate is expected to incorporate Alta’s Guiding Principles into daily work, perform other assigned duties, and maintain consistent, reliable attendance, including being ready at the designated start time. The expected hourly pay range is $22–$28, depending on overall candidate experience. Alta lists training, a benefits package administered through the local union, competitive wages, a company laptop and cell phone, and paid holidays among the resources and benefits offered. The position involves frequent sitting and lifting up to 25 pounds, occasional standing, walking, reaching, stooping, kneeling, crouching or crawling, and occasional lifting of 26 to 100+ pounds. Employees may occasionally work near moving mechanical parts. The role requires the ability to see at close and distant ranges, perceive depth, adjust focus, and see color.

Requirements

At least one year of previous heavy equipment, automotive, or truck parts counter experience is desired.
A valid driver’s license is required.
High school diploma or GED.
Basic mechanical understanding and ability to identify by sight and name parts of industry-related equipment.
Excellent communication skills and professionalism.
Knowledge and understanding of the difference between markup and gross margin.
Proper phone etiquette.
Basic reading, comprehension, writing, and presentation abilities as described in the posting.
Basic mathematical skills, including arithmetic with American money and measurements of weight, volume, and distance.
Basic reasoning ability to follow detailed but straightforward written or oral instructions and handle standardized problems involving a few concrete variables.
Ability to meet the listed physical demands, including lifting and moving parts.

Nice To Haves

A chauffeur’s license.
ASE certifications.
Forklift operation experience or ability.
Hydraulic hose-making experience.
Familiarity with Microsoft Word, Excel, Outlook, Epicor/Silk systems, and vendor web portals.

Responsibilities

Process parts purchases and sales.
Actively sell parts.
Ensure parts margins meet Alta policies.
Support customer satisfaction, including that of internal customers.
Work effectively and efficiently with parts shipping and receiving.
Maintain department order and cleanliness.
Assist with physical inventory counts.
Deliver parts to customers.
Incorporate Alta’s Guiding Principles into daily activities.
Perform other duties as assigned.
Maintain consistent, regular, and reliable attendance and be ready to work at the designated start time.