Parts Counter Associate

Alta Equipment Group•South Elgin, IL

6d•$24 - $30•Onsite

About The Position

Alta Equipment Company is seeking a full-time Parts Counter Associate for its South Elgin, Illinois branch. The role processes parts purchases and sales, actively sells parts, helps ensure parts margins meet company policies, and supports customer satisfaction for both external and internal customers. It also involves working with parts shipping and receiving, keeping the department orderly and clean, assisting with physical inventory counts, and delivering parts to customers. The associate incorporates Alta’s Guiding Principles into daily activities, performs other assigned duties, and maintains consistent, reliable attendance, arriving ready to work at the designated start time. The position is scheduled Monday through Friday on the day shift. The expected pay range is $24–$30 per hour. Physical demands include frequent lifting of up to 25 pounds and occasional lifting of 26 to 100+ pounds. The associate may occasionally work near moving mechanical parts.

Requirements

High school diploma or GED.
Valid driver’s license.
Basic mechanical understanding and ability to identify by sight and name the parts of an industry-related piece of equipment.
Excellent communication skills and professionalism.
Knowledge and understanding of the difference between markup and gross margin.
Proper phone etiquette.
Basic language skills: ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Basic mathematical skills: ability to add, subtract, multiply, and divide, including using American money and weight, volume, and distance measurements.
Basic reasoning ability: ability to follow detailed but uncomplicated written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to meet the physical demands described, including frequent lifting up to 25 pounds and occasional lifting of 26 to 100+ pounds.

Nice To Haves

At least one year of previous heavy equipment, automotive, or truck parts counter experience is desired.
Chauffeur’s license preferred.
ASE certifications preferred.
Experience operating forklifts and making hydraulic hoses preferred.
Familiarity with Microsoft Word, Excel, Outlook, Epicor/Silk systems, and vendor web portals.

Responsibilities

Process parts purchases and sales.
Actively sell parts.
Ensure parts margins meet Alta policies.
Ensure customer satisfaction, including for internal customers.
Work effectively and efficiently with parts shipping and receiving.
Maintain department order and cleanliness.
Assist with physical inventory counts.
Deliver parts to various customers.
Incorporate Alta’s Guiding Principles into daily activities.
Perform other duties as assigned.
Maintain consistent, regular, and reliable attendance and be ready to work at the designated start time.