Experienced Parts Counter Associate
About The Position
Toyota of Iowa City is seeking an experienced, customer-focused Parts Counter Associate to join its Parts Department. The role supports dealership service operations by ensuring technicians, wholesale accounts, and retail customers receive the correct parts quickly and accurately. The employer is looking for someone with previous automotive parts experience who understands dealership operations, works effectively in a fast-paced environment, and delivers professional customer service. The position is full-time, Monday through Friday, with one Saturday per month. The role involves assisting customers and technicians with parts identification and ordering, providing pricing and availability information, processing and organizing inventory, and coordinating with the service department. The company offers benefits and opportunities for career growth.
Requirements
- Previous parts counter or dealership parts experience.
- Strong knowledge of automotive parts, catalogs, and inventory management systems.
- Excellent customer service and communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong organizational skills and exceptional attention to detail.
- Ability to accurately identify, source, and recommend parts for technicians and customers.
- Positive attitude and team-oriented mindset.
Nice To Haves
- Valid driver's license with a clean driving record.
Responsibilities
- Assist technicians, retail customers, and wholesale accounts in identifying and ordering the correct parts.
- Provide accurate pricing, availability, and product information in person and over the phone.
- Pull, stage, and distribute parts orders to support service operations.
- Receive, inspect, stock, and organize incoming inventory shipments.
- Maintain inventory accuracy and assist with cycle counts and stock management.
- Coordinate with the service department to support timely parts availability and efficient workflow.
- Support departmental goals while delivering exceptional customer service.
Benefits
- PTO starting Day 1.
- Health, dental, and vision insurance.
- 401(k) with company match.
- Career growth; 97% of promotions come from within.
- Supportive, collaborative, and team-oriented culture.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
