Parts Associate - AutoNation Honda Costa Mesa

AutoNation • Costa Mesa, CA

2d

About The Position

The Parts Retail Associate assists automotive technicians and retail customers with purchasing automotive parts and accessories, with the goal of creating an exceptional buying experience and building customer loyalty to AutoNation. Success is measured by achieving parts sales and customer satisfaction targets.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• One year of experience in an automotive parts department.
• One year of sales experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.

Responsibilities

• Promptly assist technicians and retail customers in a friendly and courteous manner.
• Obtain the correct parts and accessories for technicians and retail customers in a timely manner.
• Price parts and accessories accurately using the proper pricing source and enter the information in the appropriate documents and computer system.
• Answer telephone calls promptly and courteously, making every effort to satisfy callers’ inquiries.
• Stock incoming inventory in the correct location.
• Keep the parts department clean and orderly.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising displays to promote product sales.
• Provide an exceptional customer experience to drive loyalty.
• Achieve parts sales targets and customer satisfaction targets.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED