Sales Associate - AutoNation Honda Costa Mesa

AutoNation • Costa Mesa, CA

2d

About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in AutoNation’s no-haggle sales environment. The role includes responding promptly to leads, answering questions, sharing information, and helping customers move from online or phone contact to an in-store experience. Associates help customers select vehicles, discuss terms and payment options suited to their needs and budgets, and close sales. They also provide support after purchase by following up on customer satisfaction and helping connect customers with the Service department. The position offers a stated pay range of $5,000 to $10,000 a month and opportunities for career paths into finance, management, and beyond.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably retail.
• Strong communication and interpersonal skills.
• Desire to help people and exceed expectations.
• Sales or customer service experience.

Responsibilities

• Respond to customer leads in a timely manner across online, phone, and in-person channels.
• Answer questions and provide vehicle and purchasing information.
• Guide customers from online or phone contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options that meet their lifestyles, budgets, and expectations.
• Close vehicle sales in a no-haggle sales environment.
• Follow up after purchase to ensure customer satisfaction and encourage customer loyalty.
• Help transition customers to the Service department to support their vehicle ownership experience.
• Set and achieve targeted goals.

Benefits

• Competitive benefits and compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, with offers from providers and retailers.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED