Parts and Service Sales Representative

Southeastern Equipment Company•North Canton, OH

About The Position

Southeastern Equipment is seeking an energetic and driven Parts and Service Sales Representative (PSSR) for an outside sales role based in North Canton, Ohio. The position builds customer relationships and drives sales by promoting and selling OEM and aftermarket parts, service labor, consignment parts, machine inspections, extended warranties, telematics services, machine control solutions, preventative maintenance contracts, and attachments. The role involves extensive travel within an assigned territory, with approximately 80% of time spent on the road, primarily within one to two hours of the home branch. Southeastern Equipment is a family-owned dealership that has operated since 1957, with branches in Ohio, Kentucky, Michigan, and Indiana and a range of equipment and attachments across 88 lines. Compensation is listed as a $50,000–$60,000 base salary, with up to $30,000 in expected annual commission and bonus opportunities; total compensation is also described as $60,000–$90,000 per year, including base salary and expected commission.

Requirements

High school diploma or GED.
Four or more years of experience in a related sales, service, or parts role.
Technical knowledge and mechanical abilities.
Excellent customer relationship skills.
Effective written and verbal communication skills.
Proficiency in Microsoft Office, Salesforce, and internet navigation.

Nice To Haves

Technical school degree, college diploma, or related educational experience.

Responsibilities

Engage with customers and explain Southeastern's services and offerings.
Build and maintain client relationships by visiting customer locations and job sites.
Follow up on sales calls, address customer concerns, and promote aftermarket sales.
Provide technical expertise and collect information to improve the customer experience.
Generate new parts and service business and follow the SEC sales process, including qualifying, quoting, and closing.
Generate leads and hand them off for machine sales.
Identify and pursue high-value target customers.
Stay informed about products, promotions, and offerings and educate customers about them.
Participate in product presentations at customer clinics, open houses, factory-sponsored training events, and dealership meetings.