Parts and Service Sales Representative (PSSR) - Mid

Butler Machinery Company • Bismarck, ND

12h • Onsite

About The Position

Butler Machinery is hiring a Parts and Service Sales Representative based at its Bismarck, North Dakota store. The role builds customer relationships, supports salesmen with customer presentations, and markets and sells the value of CAT parts and service. The representative contacts customer accounts within an assigned territory, identifies new customers and markets, and periodically travels to customer accounts. The position also performs equipment inspections and works with sales and service colleagues to address customer needs and territory goals.

Requirements

• At least 2 years of service and parts experience.
• Proven leadership ability.
• Advanced computer skills, including Word, PowerPoint, and Excel.
• Ability to communicate effectively verbally and in writing.
• Ability to think strategically, make decisions, develop relationships, handle conflict, negotiate, present ideas, use resources effectively, and demonstrate mechanical aptitude.
• Must have and maintain a clean driving record.
• Ability to work extra hours on short notice.
• Ability to travel overnight as needed.

Nice To Haves

• At least 1 year of sales experience.

Responsibilities

• Establish customer relationships.
• Assist salesmen with customer presentations.
• Communicate with the Aftermarket Sales Manager about parts and service opportunities and progress on assigned tasks.
• Market and sell the value of CAT parts and service.
• Find new markets, customers, and applications within the territory.
• Perform equipment inspections, including certified used equipment, warranty inspections, certified truck service, and customer repair inspections.
• Develop knowledge of competitive products and suppliers.
• Provide input on annual forecasts for territory potential.
• Resolve customer issues.
• Work with Customer Account Managers and Parts and Service Managers on goals and marketing ideas.
• Keep customer records.
• Work within and promote the vision, mission, and values of BMC.
• Perform other duties as assigned.

Benefits

• 10% annual employer retirement contribution, with an additional discretionary employer contribution of up to 5%.
• Health insurance with three plan options.
• Health Savings Account with employer contribution of up to $1,300 per year.
• Dependent Care Flexible Spending Account.
• Dental insurance with two plan options.
• Vision insurance.
• Basic life and AD&D insurance and supplemental life insurance.
• Employer-paid short-term disability coverage at 60% of base pay or salary.
• Long-term disability coverage.
• Maternity and paternity benefits.
• Holidays.
• Paid time off.
• 401(k) plan.
• Employee Assistance Program, including health coaching.
• Employer-paid SmartDollar financial planning program.
• Legal Shield and ID Shield products.
• Voluntary cancer, accident, and hospitalization insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed