Parts Advisor - Kia/Hyundai experience preferred

Parkway Family KIA•Houston, TX

2d•Onsite

About The Position

Sells wholesale parts, over the counter, through the shop, or on the phone. Parkway is locally owned and operated with three locations in the Houston area: Parkway Chevrolet, Parkway Family Kia, and Parkway Family Mazda. We operate elite, state-of-the-art service departments.

Requirements

Driver's License (Required)

Nice To Haves

Kia/Hyundai experience preferred

Responsibilities

Assists wholesale customers in selecting required parts in a friendly, professional, and efficient manner.
Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information.
Pulls and fills orders from stock.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Notifies the customer when special ordered parts have been received.
Follows up on back-ordered parts.
Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
Replenishes assigned inventory daily.
Assists outside sales representatives with their orders.
Receives payment from wholesale customers or obtains credit authorization.
Ensures that all charge sales are signed by the customer.
Ensures that all customers receive their copy of the invoice.
Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
Sets up orders for daily shipment, delivery, or pick-up.