Auto Parts Advisor-Ottawa Ford Kia

Home Run Auto Group • Ottawa, IL

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About The Position

Ottawa Ford Kia is hiring an entry-level Parts Advisor and is willing to train a candidate with superior customer service skills. The role involves preparing service estimates and quotes, scheduling appointments, communicating service costs and timelines, and supporting customers before and after repairs. The advisor should be able to work with limited supervision, multitask, and succeed in a fast-paced environment. The position offers flexible weekday hours and rotating Saturdays, with pay up to $60,000 annually.

Requirements

• Exceptional customer service skills and follow-up are required.
• Ability to work with limited supervision.
• Ability to multitask and work in a fast-paced environment.

Nice To Haves

• Superior customer service skills; the employer is willing to train an entry-level candidate.

Responsibilities

• Generate service order estimates and quotes for customers.
• Schedule appointments and maintain an organized schedule.
• Conduct post-repair follow-up and provide customer service.
• Explain costs and service time requirements to customers.
• Educate customers about completed work and any cost adjustments.

Benefits

• Competitive salary
• Health insurance
• Dental insurance
• Life insurance
• Short-term disability insurance
• 401(k) with company match
• Vacation
• Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed