Assistant Service Manager-Ottawa Ford Kia
About The Position
Ottawa Ford Kia is hiring an Assistant Service Manager. The role involves preparing service estimates and quotes, scheduling appointments, following up with customers after repairs, and explaining service costs and timelines. The Assistant Service Manager also educates customers about completed work and cost adjustments. The position calls for strong customer service, the ability to multitask in a fast-paced environment, and the ability to work with limited supervision. Hours are flexible on weekdays, with Saturdays included. Pay has potential to exceed $130,000 through a generous salary and bonus structure. Applications are accepted until 11/30/2026.
Requirements
- Ability to work with limited supervision.
- Ability to multitask in a fast-paced environment.
- Exceptional customer service and follow-up skills.
Responsibilities
- Generate service order estimates and quotes for customers.
- Schedule appointments and maintain an organized schedule.
- Conduct post-repair follow-up and provide customer service.
- Explain cost and service-time requirements to customers.
- Educate customers about completed work and cost adjustments.
Benefits
- Competitive salary and bonus structure, with potential for $130,000 or more.
- Health, dental, and life insurance.
- Short-term disability insurance.
- 401(k) with company match.
- Vacation.
- Discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
