Assistant Service Manager-Ottawa Ford Kia
About The Position
Ottawa Ford Kia is hiring an Assistant Service Manager. The role involves preparing service estimates and quotes, scheduling appointments, and supporting customers throughout the service process. The successful candidate will explain costs and service timelines, follow up after repairs, and educate customers about completed work and cost adjustments. The position requires the ability to work with limited supervision, multitask, and perform in a fast-paced environment while providing exceptional customer service and follow-up. Hours are flexible on weekdays, with Saturdays included. The posting advertises potential compensation of $130,000 or more through a generous salary and bonus structure. Applications are accepted until 11/30/2026.
Requirements
- Ability to work with limited supervision.
- Ability to multitask and work in a fast-paced environment.
- Exceptional customer service and follow-up skills.
Responsibilities
- Generate service order estimates and quotes for customers.
- Schedule appointments and maintain an organized schedule.
- Conduct post-repair follow-up and provide customer service.
- Explain cost and service-time requirements to customers.
- Educate customers about completed work and any cost adjustments.
Benefits
- Health insurance
- Dental insurance
- Life insurance
- Short-term disability insurance
- 401(k) with company match
- Vacation
- Discounts
- Competitive salary and bonus structure
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
