Assistant Service Manager-Ottawa Ford Kia
About The Position
The Assistant Service Manager at Ottawa Ford Kia supports customers throughout the vehicle service process. The role includes preparing service estimates and quotes, scheduling appointments, explaining costs and service timelines, and following up with customers after repairs. The successful candidate can work with limited supervision, multitask in a fast-paced environment, and provide exceptional customer service and follow-up. The position offers flexible weekday hours and Saturday work. Pay has potential to exceed $130,000 through a generous salary and bonus structure. Applications are accepted until 11/30/2026.
Requirements
- Ability to work with limited supervision.
- Ability to multitask in a fast-paced environment.
- Exceptional customer service and follow-up skills.
Responsibilities
- Generate service order estimates and quotes for customers.
- Schedule appointments and maintain an organized schedule.
- Conduct post-repair follow-up and provide customer service.
- Explain cost and service-time requirements to customers.
- Educate customers about work completed and any cost adjustments.
Benefits
- Health, dental, and life insurance.
- Short-term disability insurance.
- 401(k) with company match.
- Vacation and discounts.
- Competitive salary and bonus structure.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
