Auto Parts Advisor-Ottawa Ford Kia
Home Run Auto Group•Ottawa, IL
About The Position
Ottawa Ford Kia is hiring an entry-level Parts Advisor and is willing to train a candidate with superior customer service skills. The role involves supporting customers with service estimates, appointments, repair follow-up, and explanations of work and costs. The position offers flexible weekday hours and rotating Saturdays, with pay up to $60,000 annually.
Requirements
- Superior customer service skills; the employer is willing to train an entry-level candidate.
- Ability to work with limited supervision.
- Ability to multitask in a fast-paced environment.
- Exceptional customer service and follow-up skills.
Responsibilities
- Generate service order estimates and quotes for customers.
- Schedule appointments and maintain an organized schedule.
- Conduct post-repair follow-up and provide customer service.
- Explain cost and service-time requirements to customers.
- Educate customers about work completed and any cost adjustments.
- Work with limited supervision.
- Multitask in a fast-paced environment.
- Provide exceptional customer service and follow-up.
Benefits
- Competitive salary
- Health insurance
- Dental insurance
- Life insurance
- Short-term disability insurance
- 401(k) with company match
- Vacation
- Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
