Auto Parts Advisor-Portage Ford

Home Run Auto Group•Portage, WI
•$60,000

About The Position

Portage Ford is hiring an entry-level Parts Advisor and is willing to train a candidate with superior customer service skills. The role involves providing customer service related to vehicle repairs, preparing service estimates and quotes, scheduling appointments, and explaining repair costs, service timelines, completed work, and cost adjustments. The position offers flexible weekday hours and rotating Saturdays, with pay up to $60,000 annually. Applications are accepted until 11/30/2026.

Requirements

  • Exceptional customer service skills and follow-up are required.

Nice To Haves

  • Superior customer service skills; the employer is willing to train an entry-level candidate.

Responsibilities

  • Generate service order estimations and quotes for customers.
  • Schedule appointments and maintain an organized schedule.
  • Conduct post-repair follow-up and provide customer service.
  • Explain cost and service-time requirements to customers.
  • Educate customers on work completed and any cost adjustments.
  • Work with limited supervision.
  • Multitask in a fast-paced environment.

Benefits

  • Health, dental, and life insurance
  • Short-term disability insurance
  • 401(k) with company match
  • Vacation
  • Discounts
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