Parts Advisor

Kocourek Toyota • Appleton, WI

5d

About The Position

Kocourek Automotive is seeking a reliable, customer-focused Parts Advisor for its Toyota dealership. The role supports technicians, guests, service advisors, and dealership operations by identifying and supplying parts, managing inventory and orders, and helping maintain an efficient parts department. The position involves assisting customers and dealership staff in person, by phone, and by email in a fast-paced environment.

Requirements

• Previous experience as a Parts Advisor or in an automotive parts department.
• Strong knowledge of automotive systems and parts terminology.
• Excellent communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Experience with parts catalog systems.
• Valid driver’s license.
• Complete pre-employment drug screening.

Nice To Haves

• Toyota experience.

Responsibilities

• Assist customers, technicians, and service advisors with parts inquiries in person, over the phone, and via email.
• Identify and locate OEM parts using catalog systems and inventory tools.
• Process parts orders, returns, and warranty claims.
• Maintain an organized and well-stocked parts department.
• Track inventory levels and assist with restocking as needed.
• Coordinate with the service and sales departments to ensure timely parts delivery.
• Provide exceptional customer service and support an efficient workflow.

Benefits

• Competitive hourly pay with monthly bonus potential.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Employee discounts on vehicles, service, and parts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed