Dealership Parts Advisor

Scharmach Automotive Group • Seattle, WA

2d • $26 - $30 • Onsite

About The Position

Seattle MINI is seeking a customer-focused Parts Advisor to support customers, service technicians, and service advisors. The role identifies, sources, and supplies automotive parts and accessories while ensuring accurate transactions, maintaining organized inventory, and providing professional service. The Parts Advisor supports customer counter operations and service department needs to help keep repairs and orders moving efficiently.

Requirements

• Strong customer service, communication, and organizational skills.
• Attention to detail when processing orders, handling payments, and maintaining inventory records.
• Ability to manage multiple requests, work collaboratively across departments, and follow through on customer and technician needs.
• Ability to lift up to 50 pounds and stand for extended periods.

Nice To Haves

• Previous automotive parts or dealership experience.
• Ability to identify automotive parts and use electronic parts catalogs.
• Familiarity with dealership management software.

Responsibilities

• Assist customers, service technicians, and advisors in identifying and obtaining the correct automotive parts and accessories for customer purchases and repair orders.
• Provide accurate pricing, availability, and delivery information, and communicate order status and delays to customers and service staff.
• Process parts orders, repair order requests, returns, payments, and warranty-related parts transactions accurately using dealership management software.
• Coordinate special orders and source uncommon or hard-to-find parts through vendors, keeping relevant parties informed through fulfillment.
• Support inventory accuracy through regular stock checks, organized storage, and coordination with the Parts Manager to replenish commonly used items.
• Prioritize technician parts requests to minimize downtime and support efficient service department workflow.
• Maintain current knowledge of automotive parts, accessories, manufacturer updates, and applicable recalls; recommend relevant accessories and dealership specials.
• Maintain clean, organized counter, display, and storage areas; resolve parts-related questions professionally and follow dealership policies and safety standards.

Benefits

• Medical benefits
• 401(k) plan with employer match
• Paid vacation
• Paid sick time
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed