Partner Solutions Architect

Elastic • Austin, TX

3h

About The Position

Elastic is hiring a Partner Solutions Architect to help grow its partner ecosystem and extend the technical reach of the Elastic Search AI Platform. Working under established standards and alongside senior Solutions Architects and Partner Managers, this role enables and supports an assigned group of resellers, systems integrators, MSSPs, and cloud providers so they can position, demonstrate, and deliver Elastic solutions effectively.

The role focuses on partner deal enablement and intake, foundational technical enablement and labs, and assisting with the rollout and demonstration of standard solutions. It operates within an assigned partner territory and follows defined technical engagement plans. This collaborative, sales-aligned position has moderate scope, with success measured by execution accuracy, timely completion of tactical milestones, and enablement delivery. Travel of up to 30–40% is expected for partner events, lab days, workshops, and training sessions.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 0–2 years of experience in technical presales, solutions engineering, consulting, or technical support.
• Foundational understanding of at least one core domain: Search/AI concepts, Security Operations (SIEM/Endpoint), or Observability/Cloud infrastructure.
• Basic hands-on familiarity with at least one major cloud platform: AWS, Azure, or GCP, and common system environments.
• Solid verbal and written communication skills, including the ability to explain technical concepts clearly, ask clarifying questions, and deliver engaging product presentations.
• High attention to detail, strong organizational habits, and willingness to accept constructive feedback and apply it to assignments.
• Ability to build stable internal and external relationships, complete assigned tasks within defined timelines, and use sound judgment while following standard operating procedures.
• Willingness and ability to travel up to 40% for partner visits, workshops, and enablement events.

Nice To Haves

• Hands-on scripting knowledge in Python, Bash, or JSON for data ingestion, automation, or demo setup.
• Prior experience delivering technical tutoring, lab assistance, or software training.
• Baseline familiarity with containerization, such as Docker or Kubernetes, or with search technologies.
• Targeting or progressing toward the Elastic Certified Engineer (ECE) certification and a foundational Cloud Service Provider (CSP) certification within the first year.

Responsibilities

• Review and help process partner deal registrations with Partner Managers, ensuring technical intake requirements and scoping criteria are met.
• Execute partner sales playbooks on qualified opportunities and help partners understand how Elastic solutions work with their services.
• Support hands-on labs, standard demonstrations, and basic proofs of concept in collaboration with account executives and senior Solutions Architects.
• Maintain knowledge of core Elastic product features and competitive positioning to help partners accurately explain why Elastic.
• Build productive working relationships with partner technical staff and serve as a responsive front-line technical contact for assigned partners.
• Contribute to and execute tactical milestones in partner Technical Engagement Plans under the direction of senior team members.
• Deliver foundational technical workshops, product overviews, and hands-on lab sessions to help partner engineers progress toward accreditation and certification.
• Help partners navigate Elastic enablement tracks, standard demonstration assets, and learning paths.
• Assist partners with deploying and setting up standard Elastic demonstration environments, sandbox labs, and testing grounds.
• Deliver approved demonstrations and presentation decks using tools and methods such as Google Slides, Zoom, and whiteboarding.
• Gather field feedback, partner requirements, and technical questions and share them with internal Elastic teams.
• Contribute reusable collateral, including demo walkthroughs, configuration checklists, and FAQ notes, using established templates and best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level