Partner Solutions Architect

Elastic•Austin, TX
•$106,700 - $168,700

About The Position

Elastic is seeking a Partner Solutions Architect to help expand its technical reach and grow its partner ecosystem. The role enables and supports a defined group of partners, including resellers, systems integrators, MSSPs, and cloud providers. Working within established standards and in collaboration with senior Solutions Architects and Partner Managers, the successful candidate will help partners confidently position, demonstrate, and deliver Elastic solutions. The role centers on partner deal enablement and intake, foundational technical enablement and labs, and assisting with the rollout and demonstration of standard solutions. The position works within an assigned partner territory and follows defined technical engagement plans. It is a collaborative, sales-aligned role with moderate scope, where success is measured by execution accuracy, timely completion of tactical milestones, and enablement delivery. Travel of up to 30–40% may be required for partner events, lab days, and training sessions.

Requirements

  • Bachelor’s degree in Computer Science or Engineering, or equivalent practical experience.
  • 0–2 years of experience in technical presales, solutions engineering, consulting, or technical support.
  • Foundational understanding of at least one core domain: Search/AI concepts, Security Operations (SIEM/Endpoint), or Observability/Cloud infrastructure.
  • Basic hands-on familiarity with at least one major cloud platform: AWS, Azure, or GCP, and common system environments.
  • Solid verbal and written communication skills, including the ability to explain technical concepts, ask clarifying questions, and deliver product presentations.
  • High attention to detail, strong organizational habits, and willingness to accept constructive feedback and apply it quickly.
  • Ability to build internal and external relationships, complete assigned tasks within defined timelines, and exercise sound judgment using standard operating procedures.
  • Willingness and ability to travel up to 40% for partner visits, workshops, and enablement events.

Nice To Haves

  • Hands-on scripting knowledge in Python, Bash, or JSON for data ingestion, automation, or demo setup.
  • Prior experience delivering technical tutoring, lab assistance, or software training.
  • Baseline familiarity with containerization such as Docker or Kubernetes, or with search technologies.
  • Targeting or progressing toward the Elastic Certified Engineer certification and a foundational Cloud Service Provider certification within the first year.

Responsibilities

  • Review and help process partner deal registrations with Partner Managers, ensuring technical intake requirements and scoping criteria are met.
  • Execute partner sales playbooks on qualified opportunities and help partners understand how Elastic solutions complement their services.
  • Support hands-on labs, standard demonstrations, and basic Proofs of Concept in collaboration with account AEs and senior Solutions Architects.
  • Stay current on core Elastic product features and competitive positioning to help partners accurately communicate “Why Elastic.”
  • Build productive relationships with partner technical staff and serve as a responsive, front-line technical contact for assigned partners.
  • Contribute to and execute tactical milestones in partner Technical Engagement Plans under the direction of senior team members.
  • Deliver foundational technical workshops, product overviews, and hands-on lab sessions to help partner engineers progress toward accreditation and certification.
  • Help partners navigate Elastic enablement tracks, standard demonstration assets, and learning paths.
  • Assist partners in deploying and setting up standard Elastic demonstration environments, sandbox labs, and testing grounds.
  • Deliver approved demonstrations and presentation decks to partner teams using tools and methods such as Google Slides, Zoom, and whiteboarding.
  • Gather field feedback, partner requirements, and technical questions for internal Elastic teams.
  • Contribute reusable materials, including demo walkthroughs, configuration checklists, and FAQ notes, using established templates and best practices.

Benefits

  • Company-matched 401(k), with dollar-for-dollar matching up to 6% of eligible earnings.
  • Eligibility to participate in Elastic’s stock program.
  • Health coverage for employees and their families in many locations.
  • Flexible locations and schedules for many roles.
  • Vacation days each year.
  • Matching of up to $2,000 (or local currency equivalent) for financial donations and service.
  • Up to 40 hours each year for volunteer projects.
  • At least 16 weeks of parental leave.
  • Competitive pay based on the work performed, not previous salary.
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