Partner Operations

Picogrid

2d•$125,000 - $190,000

About The Position

Picogrid is a venture-backed defense technology company building infrastructure to connect sensors, autonomy, and operators in support of national security. Partner Operations develops and operates the processes, data, programs, and cross-functional coordination that make the company’s partner ecosystem a durable capability. The role owns the operational partner lifecycle, from qualification support and onboarding through technical activation, recurring engagement, field participation, approved external storytelling, health reviews, and offboarding. It works with Engineering, Deployments, Capture, Legal, and Marketing to ensure that partners have a clear experience and that internal teams have current context, ownership, commitments, and next steps. The role also engages with deployments, demonstrations, and technical integrations to understand partner needs and improve partner programs. Success is measured by partnership quality, continuity, and usefulness, including how quickly partners engage, how effectively their technologies and teams participate in Picogrid’s work, and whether relationships strengthen through execution.

Requirements

At least 4 years of experience in partner operations, ecosystem or alliance programs, program management, business operations, professional services, or a related role.
Demonstrated experience building or improving a multi-stage operating process involving external relationships and several internal functions.
Strong program-management skills, including defining owners, milestones, dependencies, decisions, and follow-up across concurrent workstreams.
Experience maintaining reliable relationship or program data in a CRM, project-management platform, or comparable system of record.
Technical literacy sufficient to understand product and integration concepts, coordinate onboarding, and translate between business, engineering, and operational stakeholders.
Strong written and verbal communication skills, with judgment to work across executives, technical teams, operators, and external partners.
Willingness to travel periodically for partner meetings, demonstrations, industry events, and selected field activities.
U.S. citizenship or national status, lawful permanent residency, refugee or asylee status, or eligibility to obtain required U.S. Department of State authorizations, to comply with U.S. Government export regulations.

Nice To Haves

Experience owning partner, ecosystem, alliance, or developer-program operations.
Experience at a startup or high-growth technology company where core processes and systems were still being built.
Experience in defense technology, aerospace, national security, management consulting, investment banking, or another demanding environment requiring structured analysis and stakeholder management.
Experience supporting technical integrations, partner onboarding, co-marketing, joint events, demonstrations, or field deployments.
Familiarity with government customers, military operations, or the defense industrial base.

Responsibilities

Build and maintain Picogrid’s partner system of record, including relationship stages, internal owners, contacts, agreements, technical status, approvals, commitments, and next actions.
Design and operate the partner lifecycle, from intake and qualification support through onboarding, activation, recurring engagement, health reviews, expansion readiness, and responsible offboarding.
Coordinate cross-functional partner onboarding with Engineering, Deployments, Capture, Legal, and Marketing.
Partner with Engineering to make technical onboarding faster and more repeatable by gathering interface documentation, clarifying integration prerequisites, tracking readiness, and resolving coordination gaps.
Create repeatable engagement programs such as partner briefings, technical office hours, working sessions, event participation, and ecosystem updates.
Maintain relationship continuity through clear notes, ownership, handoffs, and follow-through.
Support demonstrations, exercises, and selected field deployments, and translate lessons learned into better onboarding and engagement programs.
Coordinate approved co-marketing and external storytelling, including logos, compatibility claims, case studies, announcements, and website content, with appropriate evidence and approvals.
Develop and track partner-health and program-quality metrics, including onboarding time, engagement consistency, technical activation, relationship coverage, data freshness, and program participation, and use them to improve the ecosystem.