People Operations Partner

Mosaic • Wallingford, CT

18h • $75,000 - $95,000 • Onsite

About The Position

Mosaic is seeking a dynamic, solutions-oriented People Operations Partner to work onsite in Connecticut. The role partners with agency leadership and HR Centers of Excellence to address organizational challenges, coach leaders, and advance Mosaic’s values of belonging, connection, faithfulness, and grit. The People Operations Partner connects business strategy with employee experiences and helps create an environment where employees and the organization’s mission can thrive.

The role provides business-aligned HR consulting, supports talent and leadership development, uses workforce data to inform decisions, helps teams navigate change and continuous improvement, and builds trusted relationships across the organization. It also supports local Collective Bargaining Agreements and grievance resolution. The salary range is $75,000–$95,000.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 3 years of progressive HR Advisor/Partner experience.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification, or ability to obtain one within one year of hire.
• Comfort analyzing basic workforce metrics and using tools such as Google Sheets to guide and influence decisions.
• Demonstrated ability to coach supervisors through complex employee relations, navigate change, and communicate with polish and empathy.
• Willingness and ability to travel up to 10%.

Responsibilities

• Translate organizational goals into local priorities and provide business-aligned HR solutions.
• Coach and facilitate front-line and mid-level managers; support talent discussions and performance coaching.
• Drive local retention strategies and help build leadership capability.
• Analyze HR metrics, including turnover, engagement, and retention, to inform decisions and address strategic questions.
• Help teams navigate organizational changes, adopt new technology, and develop a continuous improvement mindset.
• Build trusted relationships across organizational levels.
• Support local Collective Bargaining Agreements and drive grievance resolution.
• Partner with agency leadership and HR Centers of Excellence to address organizational challenges and promote a fair, equitable, and inclusive environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level