People Operations Partner

People's Arc of Suffolk Careers • Bohemia, NY

5d

About The Position

The People Operations Partner, with support from the Director of People Operations & Experience, maintains the organization’s Human Resource Management System (HRIS), administers benefits and leave processes, supports employee relations, training, and employment activities, and helps develop departmental goals, objectives, and systems. The role provides responsive support to employees and managers, promotes a people-first approach aligned with Becoming People’s Arc, and maintains strict confidentiality. The position may require travel to various program sites.

Requirements

• Meet one of the following education and experience alternatives: a bachelor’s degree in human resources, business, or an applicable field; an associate’s degree plus three years of experience; or ten years of human resources experience in lieu of a degree.
• At least 3 years of experience using a Human Resource Management System (HRIS).
• Familiarity with COBRA, ERISA, FMLA, and related state and federal regulations.
• Experience administering benefits/compensation programs and other Human Resources programs.
• Strong knowledge of all Microsoft Office applications.
• Ability to exercise discretion, maintain confidentiality, and handle sensitive employee matters with sound judgment, professionalism, and emotional intelligence.
• Ability to travel to various program sites as needed.

Nice To Haves

• Experience with UKG Pro and Workforce Management.

Responsibilities

• Maintain accurate employee records by processing personnel changes, updating the HRIS, and managing employee files in accordance with procedures and compliance requirements.
• Build trusted relationships with employees and managers, providing responsive, respectful, solutions-oriented support on People Operations questions, workplace concerns, policies, and procedures.
• Model organizational values and incorporate a people-first approach into interactions, communications, practices, and training.
• Administer employee benefits, support open enrollment and qualifying life event changes, and liaise with benefit carriers and vendors to resolve questions and issues.
• Coordinate leave administration, including FMLA, Paid Family Leave, disability, and workers’ compensation; maintain documentation, update HRIS records, communicate with employees and managers, and track requirements.
• Coordinate workplace accident reporting, workers’ compensation claim documentation, and follow-up with employees, managers, and vendors.
• Provide day-to-day HRIS support, including troubleshooting access, time-off accruals, and employee record discrepancies.
• Guide employees and managers on employee relations matters, handbook provisions, and People Operations policies; document concerns, identify potential risks, and escalate complex or sensitive matters to the Director of People Operations & Experience as appropriate.
• Support managers in consistently applying People Operations policies, documenting performance and accountability matters, and completing performance evaluations on time.
• Develop and deliver People Operations training, including New Staff Orientation, to reinforce organizational expectations, employee resources, and the Becoming People’s Arc culture.
• Support regulatory compliance and audit readiness by maintaining documentation, coordinating OPWDD evaluation tracking, conducting employee file reviews, and responding to audit requests.
• Coordinate employee suspensions, terminations, unemployment claim responses, and related documentation and HRIS updates.
• Administer designated employee programs, including referral bonuses, tuition reimbursement, and vacation buyback; verify eligibility and documentation and communicate information to Payroll as appropriate.
• Prepare recurring People Operations, benefits, and compliance reports; monitor requirements and deadlines; and follow up to support timely completion and accountability.
• Conduct program site visits to build relationships, increase People Operations visibility, identify workforce concerns, and provide accessible support.
• Identify opportunities to improve People Operations processes and employee experience, recommending practical solutions to strengthen service delivery, consistency, and accountability.
• Maintain confidentiality, integrity, professionalism, and sound judgment.
• Perform other related duties as assigned.

Benefits

• Employee benefits administration is part of the role; specific benefits offered to the employee are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level