Associate People Operations Partner

UL Solutions•Fremont, CA

12d•Hybrid

About The Position

The Associate People Operations Partner provides service-oriented support across the employee lifecycle while developing foundational expertise in HR processes and service delivery. The role has a particular focus on onboarding and on helping new hires feel welcomed, supported, and prepared for success. It also contributes to identifying process inefficiencies and advancing continuous improvement to enhance operational effectiveness and the employee experience. Based in the Fremont, California office, this position follows a hybrid schedule requiring at least three onsite days per week. It serves as dedicated HR support for Fremont’s high-volume seasonal workforce, managing preboarding, onboarding, I-9 compliance, offboarding, and work authorizations. The partner acts as a resource for seasonal employees and people leaders, answers questions, and reinforces training on HR processes, policies, and programs. The position is scheduled to start in January 2027. The role supports HR transactions and data management, employee inquiries and Tier 2 case management, employee journeys, payroll and benefits administration, audits and surveys, process documentation and improvement, reporting, and HR projects. It offers the opportunity to build a broad understanding of a global HR organization and develop skills for future career growth.

Requirements

University degree in HR Administration, Business Administration, or a related discipline, or equivalent years of experience.
2 to 4 years of experience in Human Resources administration, generalist work, or HR shared services.
Basic analytical skills and knowledge of HR and organizational policies, procedures, and processes.
Strong customer service and communication skills, with exceptional attention to detail.
Ability to work independently and collaboratively in a fast-paced environment.
Proactive mindset focused on continuous improvement and operational excellence.
Comfort working with HR systems and data, and willingness to learn and apply new technologies and tools.

Responsibilities

Process and support employee lifecycle transactions, including documentation, system updates, and approvals.
Maintain accurate and compliant HR records across systems and support data integrity, audits, and quality assurance activities.
Respond to employee HR inquiries and manage Tier 2 ServiceNow tickets within established service-level agreements, providing professional, accurate, service-oriented support.
Support onboarding, offboarding, HR-managed leaves, and global transfer journeys in accordance with global standards and local requirements.
Guide employees and managers through key employee journeys, monitor progress, identify gaps or delays, and help ensure employees feel informed and supported.
Manage preboarding, onboarding, I-9 compliance, offboarding activities, and work authorizations for Fremont’s seasonal workforce.
Submit monthly changes and new-hire documentation to internal payroll teams.
Support benefits administration, including enrollments, terminations, renewals, annual requirements, vendor coordination, and local benefits activities.
Gather and validate employee data and documentation for internal and external audits and survey requests.
Identify process improvement opportunities and contribute to standard operating procedures and service-delivery documentation.
Participate in system testing and support implementation of enhancements as needed.
Track service-delivery metrics and support reporting activities.
Contribute to HR projects and initiatives, including system updates, process improvements, and operational transitions.
Deliver and reinforce training on HR processes, policies, and programs to support operational effectiveness and workforce readiness.