Partner Manager

Proactive Health • Houston, TX

12d • $70,000 - $85,000

About The Position

Proactive Health is hiring a Partner Manager to own day-to-day relationships with senior care partners in the assigned territory and grow patient referrals. The role focuses on enabling partners, maintaining referral cadence, removing process friction, and supporting durable, productive relationships. For enterprise partners spanning multiple territories, the Partner Manager coordinates with a senior relationship owner responsible for strategic sponsorship and expansion.

The Partner Manager independently manages their calendar, schedules meetings with current and prospective partners, and develops their territory pipeline. Once the portfolio is fully established, the role’s effort is expected to shift to approximately 70% partner expansion and enablement and 30% new partner development. Performance is primarily measured by patient referral volume and referral-to-activation conversion.

In new or developing territories, the Partner Manager may perform in-home patient device installations until volume supports a dedicated installer. The role includes install cross-training and may involve supporting installations across territories. The position is based in the Houston, Texas area, with regular territory travel estimated at 60–70% of work time. Compensation is location-adjusted; for Houston/San Antonio, the listed base salary is $70,000–$85,000, with $75,000 variable compensation at target and OTE of $145,000–$160,000. Variable pay is uncapped and tied to patient referral volume and referral-to-activation conversion. Mileage reimbursement is provided at 76% of total business miles driven, processed monthly. Employment is contingent on successful background and motor vehicle record checks after offer acceptance and before the start date.

Requirements

• 3 to 6 years of experience in account management, partner management, or field sales in healthcare, senior care, home health, health technology, durable medical equipment (DME), or pharmaceutical sales.
• An established network of active contacts in the territory’s senior care community, such as home health, skilled nursing, assisted living, physician practices, or discharge planning.
• Demonstrated success managing and growing B2B or B2B2C relationships with measurable outcomes.
• Assertive, business-minded approach to identifying opportunities, making the ask, and advancing accounts independently.
• Comfort working in clinical environments and building credibility with administrative and clinical stakeholders.
• Comfort working directly with seniors and their families at home, and willingness to perform hands-on patient device installations when needed; training is provided.
• Strong in-person presence and ability to build trust with partners.
• Fluency in Salesforce; Salesforce proficiency is strongly preferred.
• Excellent verbal communication, follow-through, and organizational skills.
• Reliable personal vehicle with current registration, a valid driver’s license, and auto insurance meeting state minimum requirements throughout employment.
• Willingness to travel regularly within the territory, estimated at 60–70% field-based.
• Successful completion of a background check and motor vehicle record review after offer acceptance and before the start date.

Nice To Haves

• Proficiency with Google Workspace, including Gmail, Docs, Sheets, Calendar, and Drive.
• Background in post-acute care, home health, hospice, or senior living sales or operations.
• Experience selling or supporting a SaaS or device platform in a healthcare setting.
• Experience with in-home care, medical device setup, or field service support.
• Familiarity with Medicare, discharge planning workflows, or care transitions.

Responsibilities

• Own day-to-day relationships with skilled nursing facilities, home health agencies, and other senior care partners in the territory.
• Grow referral volume within existing accounts by identifying underused referral pathways, educating staff, and reducing barriers to referrals.
• Conduct business reviews with partner administrators and clinical leads to review referral trends, resolve friction, and align on growth goals.
• Serve as the primary contact for partner escalations and coordinate resolution with internal clinical and operations teams.
• Build and maintain relationships with clinical staff, case managers, and administrative leaders at partner accounts.
• Coordinate with senior relationship owners on enterprise accounts to align local enablement and referral activity with broader account strategy.
• Schedule and lead expansion meetings with existing partners through in-person visits, virtual meetings, and on-site educational events.
• Track partner health, referral cadence, and conversion metrics in CRM, and flag accounts at risk of churn.
• Identify and prospect prospective partner organizations and independently schedule introductory meetings.
• Lead educational meetings for prospective partners, explaining Proactive Health’s patient outcomes and the value of referral partnerships.
• Qualify and onboard new partner accounts, including coordinating kickoff education sessions for clinical, administrative, and internal teams.
• Maintain a pipeline of new opportunities in CRM and provide accurate forecasts to the manager.
• Represent Proactive Health at local healthcare industry events, trade associations, and continuing education forums.
• Perform in-home patient device installations in new or developing territories as needed, including device setup, connectivity checks, and guiding patients and families through their monitoring equipment.
• Complete install cross-training and maintain current knowledge of procedures to support installations across territories when needed.
• Coordinate installation scheduling with the Patient Install Scheduling team and keep installation status accurate in Salesforce.
• Provide a warm, patient-first in-home experience that reflects positively on partners and builds trust in the referral relationship.

Benefits

• Mileage reimbursement at 76% of total business miles driven, processed monthly.
• Uncapped variable compensation tied to patient referral volume and referral-to-activation conversion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed