Partner Manager

Agoda•Chicago, IL

6d•$94,000 - $110,000

About The Position

As a Partner Manager at Rocket Travel by Agoda, you will support the growth and performance of an enterprise partnership in the Americas by combining relationship management, data analysis, and commercial strategy. You will analyze partner, customer, product, and financial data; identify performance trends and opportunities; and translate findings into actionable recommendations and compelling partner-facing narratives. You will develop executive-level business reviews and presentations that clarify insights and align stakeholders around decisions and next steps. The role involves examining customer behavior, conversion, engagement, product performance, and commercial impact; recommending campaigns, placements, and product improvements; and benchmarking the competitive landscape to identify opportunities. You will manage the partner marketing calendar, coordinate campaign readiness with customer service and other stakeholders, and work with Finance on billing reconciliation and partner economics. As part of a small team, you will structure ambiguous problems, determine what the data indicates, and turn insights into action. Rocket Travel by Agoda is a travel technology company that provides white-label travel solutions for consumer travel brands, enabling customers to earn and redeem miles and points for hotels, rental cars, flights, and activities. It is part of Agoda, a Booking Holdings company, and describes its workplace as diverse, equitable, and inclusive. The Chicago-metro salary range is $94,000–$110,000, and the role is eligible for consideration for an annual bonus.

Requirements

Bachelor’s degree in business, data analytics, or a related quantitative or business field.
5+ years’ experience in advanced Excel, SQL, and/or business intelligence tools such as Tableau or Power BI.
Strategic and analytical thinking, including comfort working with large, complex datasets and turning them into clear business narratives.
Ability to summarize complex concepts and develop win-win strategies with partners.
Ability to use Excel and business intelligence or visualization platforms to independently interrogate data rather than relying solely on pre-built reporting.
Impeccable attention to detail and ownership of project quality from end to end.
Commercial understanding of how customer behavior, product experience, marketing performance, and partner economics connect to business results.
Strong communication skills and ability to challenge, influence, and build credibility with senior internal and external stakeholders through evidence-based recommendations.
Ability to balance analytical rigor with relationship management and use data to influence partner decisions and drive measurable growth.
Ability to work cross-functionally and communicate effectively with people from varied backgrounds and areas of expertise.

Responsibilities

Support the growth and performance of an enterprise partnership in the Americas through relationship management, data analysis, and commercial strategy.
Analyze partner, customer, product, and financial data to identify trends, diagnose performance opportunities, and recommend actions.
Create partner-facing narratives that connect performance insights to actions, opportunities, and strategic priorities.
Develop executive-level business reviews and partner presentations that simplify complex information and promote alignment on decisions and next steps.
Analyze the drivers of partner performance, including customer behavior, conversion, engagement, product performance, and commercial impact.
Recommend campaigns, placements, and product improvements based on performance data, customer behavior, and experimentation.
Benchmark the competitive landscape and identify features, experiences, or opportunities for evaluation.
Manage the partner marketing calendar and ensure customer service and other stakeholders are prepared for promotions and campaigns.
Partner with Finance on billing reconciliation and analyze commercial and financial information to support accurate, healthy partner economics.
Structure ambiguous questions, interpret data, and translate insights into action.
Take end-to-end ownership and quality control of projects.