Partner Manager

Proactive Health • San Antonio, TX

8d • $70,000 - $85,000 • Onsite

About The Position

Proactive Health is an early-stage HealthTech company focused on improving outcomes for seniors through biometric monitoring and human-centered care. The Partner Manager owns day-to-day relationships with senior care partners in an assigned territory, including skilled nursing facilities, home health agencies, and other organizations. The role focuses on making partner relationships productive and durable by enabling referrals, removing process barriers, maintaining referral cadence, and growing patient volume. For enterprise accounts spanning multiple territories, the Partner Manager coordinates with a senior relationship owner responsible for executive sponsorship and broader account strategy.

The Partner Manager independently manages their calendar, schedules meetings with current and prospective partners, and builds and maintains a territory pipeline. The position also includes hands-on in-home patient device installations in new or developing territories until volume supports a dedicated installer, with cross-training to support installs across territories as needed. After building a full portfolio, the role's effort is expected to shift to approximately 70% partner expansion and enablement and 30% new partner development. Performance is measured primarily by patient referral volume and referral-to-activation conversion, with partner health, retention, onboarding velocity, and CRM hygiene as secondary indicators.

The position is based in San Antonio, Texas, with regular travel within the territory estimated at 60–70% field-based. Compensation is location-adjusted. For San Antonio, the listed base salary is $70,000–$85,000, variable compensation at target is $75,000, and on-target earnings are $145,000–$160,000. Variable pay is uncapped and tied to referral volume and referral-to-activation conversion. Mileage reimbursement is provided at 76% of total business miles driven, processed monthly. Employment is contingent on a background check and motor vehicle record review after offer acceptance and before the start date.

Requirements

• 3 to 6 years of experience in account management, partner management, or field sales within healthcare, senior care, home health, health technology, DME, or pharmaceutical sales.
• An established network of active contacts in the territory's senior care community, such as home health, skilled nursing, assisted living, physician practices, or discharge planning.
• Demonstrated success managing and growing B2B or B2B2C relationships with measurable outcomes.
• Assertive, business-minded approach, with the ability to identify opportunities and move accounts forward independently.
• Comfort working in clinical environments and building credibility with administrative and clinical stakeholders.
• Comfort working directly with seniors and their families in the home and willingness to perform hands-on patient device installs when needed; training is provided.
• Strong in-person presence and ability to build trust.
• Fluency in Salesforce; Salesforce proficiency is strongly preferred.
• Excellent verbal communication, follow-through, and organizational skills.
• Reliable personal vehicle with current registration, a valid driver's license, and auto insurance meeting state minimum requirements throughout employment.
• Willingness to travel regularly within the territory; estimated 60–70% field-based.

Nice To Haves

• Background in post-acute care, home health, hospice, or senior living sales or operations.
• Experience selling or supporting a SaaS or device platform in a healthcare setting.
• Experience with in-home care, medical device setup, or field service support.
• Familiarity with Medicare, discharge planning workflows, or care transitions.
• Proficiency with Google Workspace, including Gmail, Docs, Sheets, Calendar, and Drive.
• Experience with CRM platforms other than Salesforce.

Responsibilities

• Own day-to-day relationships with an active portfolio of skilled nursing facilities, home health agencies, and other senior care partners in the territory.
• Grow referrals from existing accounts by identifying underused referral pathways, educating staff, and reducing barriers to referrals.
• Conduct business reviews with partner administrators and clinical leads to review referral trends, address friction points, and align on growth goals.
• Serve as the primary point of contact for partner escalations and coordinate resolution with internal clinical and operations teams.
• Build and maintain relationships with clinical staff, case managers, and administrative leaders within each account.
• Coordinate with senior relationship owners on enterprise accounts so local enablement and referral activity align with broader account strategy.
• Schedule and conduct expansion touchpoints through in-person visits, virtual meetings, and on-site educational events.
• Track partner health, referral cadence, and conversion metrics in CRM and flag accounts at risk of churn.
• Identify, prospect, and schedule introductory meetings with prospective partner organizations.
• Lead educational meetings with prospective partners about Proactive Health's patient outcomes and the value of referral partnerships.
• Qualify and onboard new partner accounts, including coordinating kickoff education sessions for clinical, administrative, and internal teams.
• Maintain a pipeline of new opportunities in CRM and provide accurate forecasts to the manager.
• Represent Proactive Health at local healthcare industry events, trade associations, and continuing education forums.
• Perform in-home patient device installs in new or developing territories until install volume justifies a dedicated installer, including setup, connectivity checks, and explaining monitoring equipment to patients and families.
• Complete install cross-training and stay current on procedures to support installations across territories as needed.
• Coordinate install scheduling with the Patient Install Scheduling team and keep install status accurate in Salesforce.
• Provide a warm, patient-first in-home experience that supports partner trust and the referral relationship.

Benefits

• Mileage reimbursement at 76% of total business miles driven, processed on a monthly expense schedule.
• Competitive, market-adjusted compensation with uncapped variable pay.
• Mission-driven work with direct, measurable impact on senior patient outcomes.
• Territory ownership and the opportunity to shape the partner program at an early-stage company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed