Partner Manager

Agoda•Chicago, IL

About The Position

As a Partner Manager at Rocket Travel by Agoda, you will support the growth and performance of an enterprise partnership in the Americas through relationship management, data analysis, and commercial strategy. You will analyze partner, customer, product, and financial data to identify trends and opportunities, then turn findings into clear, actionable recommendations and compelling partner-facing narratives. You will prepare executive-level business reviews and presentations that simplify complex information and align stakeholders on decisions and next steps. The role involves understanding the drivers of partner performance, including customer behavior, conversion, engagement, product performance, and commercial impact. You will recommend campaigns, placements, and product improvements; benchmark competitor offerings; manage the partner marketing calendar; coordinate promotion readiness with customer service and other stakeholders; and work with Finance on billing reconciliation and partner economics. As part of a small team, you will structure ambiguous problems, interpret data, and turn insights into action. Rocket Travel by Agoda is a travel technology company that creates white-label travel booking solutions for consumer brands, including airlines, banks, and shopping platforms. Its products allow customers to earn and redeem miles and points on hotels, rental cars, flights, and activities. The company describes its workplace as diverse, equitable, and inclusive.

Requirements

Bachelor's degree in business, data analytics, or a related quantitative or business field.
At least 5 years of experience with advanced Excel, SQL, and/or business intelligence tools such as Tableau or Power BI.
Strategic and analytical thinking, including the ability to work with large, complex datasets and turn them into clear business narratives.
Ability to summarize complex concepts and develop mutually beneficial partner strategies.
Ability to use Excel and business intelligence or visualization platforms and independently interrogate data rather than relying only on pre-built reporting.
Impeccable attention to detail, with end-to-end ownership and quality control of projects.
Commercial understanding of how customer behavior, product experience, marketing performance, and partner economics affect business results.
Strong communication skills and ability to challenge, influence, and build credibility with senior internal and external stakeholders using evidence-based recommendations.
Ability to balance analytical rigor with relationship management.
Ability to use data to influence partner decisions and drive measurable growth.
Ability to work cross-functionally and communicate effectively with people from varied backgrounds and areas of expertise.

Responsibilities

Support the growth and performance of an enterprise partnership in the Americas through relationship management, data analysis, and commercial strategy.
Analyze partner, customer, product, and financial data to identify trends, diagnose performance opportunities, and make actionable recommendations.
Build partner-facing narratives that connect performance insights to actions, opportunities, and strategic priorities.
Develop executive-level business reviews and partner presentations that clarify complex information and align stakeholders around decisions and next steps.
Identify the factors driving partner performance, including customer behavior, conversion, engagement, product performance, and commercial impact.
Recommend campaigns, placements, and product improvements based on performance data, customer behavior, and experimentation.
Benchmark the competitive landscape and identify features, experiences, or opportunities for evaluation.
Manage the partner marketing calendar and prepare customer service and other stakeholders for promotions and campaigns.
Partner with Finance on billing reconciliation and analyze commercial and financial data to support accurate, healthy partner economics.
Structure ambiguous questions, interpret data, and turn insights into action.