Partner Manager

Proactive Health • Lehi, UT

8d • $70,000 - $85,000

About The Position

Proactive Health is an early-stage HealthTech company focused on improving outcomes for seniors through biometric monitoring and human-centered care. The Partner Manager owns day-to-day relationships with senior care partners in an assigned territory, including skilled nursing facilities, home health agencies, and other organizations. The role focuses on enabling partners, increasing referrals, resolving friction, and maintaining a productive and growing partner portfolio. For enterprise accounts spanning multiple territories, the Partner Manager coordinates with a senior relationship owner responsible for executive sponsorship and strategic expansion.

The Partner Manager independently schedules partner and prospect meetings, manages territory activity and pipeline, and is measured primarily on patient referral volume and referral-to-activation conversion. In new or developing territories, the role also performs in-home device installs until volume supports a dedicated installer, and remains cross-trained to assist with installs as needed. Once a full portfolio is established, the role is expected to spend approximately 70% of its time on existing-partner expansion and enablement and 30% on new partner development.

The position is based in the Salt Lake City South, Utah territory and is full-time. Compensation is market-adjusted; the listed base salary is $70,000–$85,000, with $75,000 variable compensation at target and on-target earnings of $145,000–$160,000. Variable pay is uncapped. The role is estimated to be 60–70% field-based and requires regular travel within the territory. Mileage reimbursement is provided at 76% of total business miles driven, processed monthly. Employment is contingent on a background check and motor vehicle record review after offer acceptance and before the start date.

Requirements

• 3 to 6 years of experience in account management, partner management, or field sales in healthcare, senior care, home health, health technology, DME, or pharmaceutical sales.
• An established network of active contacts in the territory's senior care community, such as home health, skilled nursing, assisted living, physician practices, or discharge planning.
• Demonstrated success managing and growing B2B or B2B2C relationships with measurable outcomes.
• Assertive, business-minded approach, including identifying opportunities, making asks, and advancing accounts independently.
• Comfort working in clinical environments and building credibility with administrative and clinical stakeholders.
• Comfort working directly with seniors and their families in the home and willingness to perform hands-on patient device installs when needed; training is provided.
• Strong in-person presence and ability to build trust and be remembered.
• Fluency in Salesforce; proficiency is strongly preferred.
• Excellent verbal communication, follow-through, and organizational skills.
• Reliable personal vehicle with current registration, a valid driver's license, and auto insurance meeting state minimum requirements throughout employment.
• Willingness to travel regularly within the territory; travel is estimated at 60–70% field-based.

Nice To Haves

• Proficiency with Google Workspace, including Gmail, Docs, Sheets, Calendar, and Drive.
• Background in post-acute care, home health, hospice, or senior living sales or operations.
• Experience selling or supporting a SaaS or device platform in a healthcare setting.
• Experience with in-home care, medical device setup, or field service support.
• Familiarity with Medicare, discharge planning workflows, or care transitions.
• Experience with CRM platforms other than Salesforce.

Responsibilities

• Own day-to-day relationships with an active portfolio of skilled nursing facilities, home health agencies, and other senior care partners in the territory.
• Grow referral volume within existing accounts by identifying underused referral pathways, educating staff, and reducing barriers to referrals.
• Conduct regular business reviews with partner administrators and clinical leads to review referral trends, address friction, and align on growth goals.
• Serve as the primary point of contact for partner escalations and coordinate resolution with internal clinical and operations teams.
• Build and maintain relationships with clinical staff, case managers, and administrative leaders across partner accounts.
• Coordinate with senior relationship owners on enterprise accounts to align local enablement and referral activity with broader account strategy.
• Schedule and conduct partner expansion meetings through in-person visits, virtual meetings, and on-site educational events.
• Track partner health, referral cadence, and conversion metrics in CRM, and flag accounts at risk of churn.
• Identify, prospect, and schedule introductory meetings with prospective partner organizations in the territory.
• Lead educational meetings with prospective partners about Proactive Health's patient outcomes and the value of referral partnerships.
• Qualify and onboard new partner accounts, including coordinating kickoff education for clinical and administrative teams and internal teams.
• Maintain a pipeline of new opportunities in CRM and provide accurate forecasts to the manager.
• Represent Proactive Health at local healthcare industry events, trade associations, and continuing education forums.
• Perform in-home patient device installs in new or developing territories as needed, including device setup, connectivity checks, and guidance for patients and families.
• Complete install cross-training, stay current on procedures, and support installs in other territories when coverage or volume requires.
• Coordinate install scheduling with the Patient Install Scheduling team and maintain accurate install status in Salesforce.
• Provide a warm, patient-first in-home experience that reflects well on partners and builds trust in the referral relationship.
• Manage territory activity and relationships to generate patient referral volume and improve referral-to-activation conversion.

Benefits

• Mileage reimbursement for 76% of total business miles driven, processed on a monthly expense schedule.
• Competitive, market-adjusted compensation with uncapped variable pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed