Partner Manager

Rocket Travel•Chicago, IL

11d•Hybrid

About The Position

Rocket Travel by Agoda is a travel technology company that provides white-label booking solutions for consumer travel brands, including airlines, banks, and shopping platforms. The Partner Manager supports the growth and performance of an enterprise partnership in the Americas through relationship management, data analysis, and commercial strategy. The role turns complex partner, customer, product, and financial data into actionable recommendations and persuasive partner-facing narratives. It develops executive business reviews and presentations, identifies performance drivers, recommends campaigns and product improvements, benchmarks competitors, coordinates the partner marketing calendar, and works with Finance on billing reconciliation and partner economics. As part of a small team, the Partner Manager is expected to structure ambiguous problems, identify what the data indicates, and turn insights into action. The position requires a hybrid schedule with 2–3 days per week in the stated physical office. Candidates must be authorized to accept employment in the United States from any employer. The Chicago-metro salary range is $94,000–$110,000, and the role is eligible for consideration for an annual bonus.

Requirements

Bachelor’s degree in business, data analytics, or a related quantitative or business field.
5+ years’ experience with advanced Excel, SQL, and/or business intelligence tools such as Tableau or Power BI.
Strategic and analytical thinking, including comfort working with large, complex datasets and translating findings into clear business narratives.
Ability to summarize complex concepts and develop win-win partner strategies.
Ability to independently investigate data using Excel and business intelligence or visualization platforms rather than relying solely on pre-built reporting.
Impeccable attention to detail and end-to-end ownership and quality control of projects.
Commercial mindset and understanding of how customer behavior, product experience, marketing performance, and partner economics affect business results.
Strong communication skills, including the ability to challenge, influence, and build credibility with senior internal and external stakeholders using evidence-based recommendations.
Ability to balance analytical rigor with relationship management.
Ability to work cross-functionally and communicate effectively with people from varying backgrounds and areas of expertise.
Must be authorized to accept employment in the United States from any employer.
Must be able to work a hybrid schedule with 2–3 days per week in the stated physical office.

Responsibilities

Support the growth and performance of an enterprise partnership in the Americas through relationship management, data analysis, and commercial strategy.
Analyze partner, customer, product, and financial data to identify trends, diagnose opportunities, and recommend actions.
Create partner-facing narratives that connect performance insights to actions, opportunities, and strategic priorities.
Develop executive-level business reviews and partner presentations that clarify complex information and drive alignment on decisions and next steps.
Identify performance drivers, including customer behavior, conversion, engagement, product performance, and commercial impact.
Recommend campaigns, placements, and product improvements based on performance data, customer behavior, and experimentation.
Benchmark competitors to assess partner product positioning and identify features, experiences, or opportunities for evaluation.
Manage the partner marketing calendar and ensure customer service and other stakeholders are prepared for promotions and campaigns.
Partner with Finance on billing reconciliation and use commercial and financial analysis to ensure partner economics are accurate and healthy.
Structure ambiguous questions, interpret data, and translate insights into action.