Partner Manager

Rocket Travel, Inc.•Chicago, IL

12d•$94,000 - $110,000•Hybrid

About The Position

Rocket Travel by Agoda is a travel technology company founded in 2012. It creates white-label travel booking solutions for major consumer travel brands, including airlines, banks, and shopping platforms, and supports partners’ growth through marketing expertise and data. The company develops its user experience in-house with cross-functional teams spanning technology, customer service, analytics, design, marketing, finance, sales, and management. The Partner Manager supports the growth and performance of an enterprise partnership in the Americas through relationship management, data analysis, and commercial strategy. The role analyzes partner, customer, product, and financial data; develops actionable recommendations and partner-facing narratives; and prepares executive business reviews and presentations. The manager also supports campaign planning, competitive benchmarking, product and marketing improvement recommendations, and partner financial health in collaboration with Finance. The position calls for a self-directed, adaptable team member who can structure ambiguous problems and turn insights into action. The position requires a hybrid schedule with 2–3 days per week in the stated physical office, unless otherwise indicated. The Chicago-metro salary range is $94,000–$110,000, and the role is eligible for consideration for an annual bonus. Candidates must be authorized to accept employment in the U.S. from any employer.

Requirements

Bachelor’s degree in business, data analytics, or a related quantitative or business field.
5+ years’ experience with advanced Excel, SQL, and/or BI tools such as Tableau or Power BI.
Strategic and analytical thinking, including comfort working with large, complex datasets and translating them into clear business narratives.
Ability to summarize complex concepts and develop win-win strategies with partners.
Ability to use Excel and business intelligence or visualization platforms to independently interrogate data rather than relying solely on pre-built reporting.
Impeccable attention to detail, with end-to-end ownership and quality control of projects.
Commercial understanding of how customer behavior, product experience, marketing performance, and partner economics affect business results.
Strong communication skills and ability to challenge, influence, and build credibility with senior internal and external stakeholders through evidence-based recommendations.
Ability to combine analytical rigor with relationship management and use data to influence partner decisions and drive measurable growth.
Ability to work cross-functionally and communicate effectively with people from varied backgrounds and areas of expertise.
Authorization to accept employment in the U.S. from any employer.
Ability to work a hybrid schedule with 2–3 days per week in the stated physical office, unless otherwise indicated.

Responsibilities

Support the growth and performance of an enterprise partnership in the Americas through relationship management, data analysis, and commercial strategy.
Analyze partner, customer, product, and financial data to identify trends, performance opportunities, and actionable recommendations.
Create partner-facing narratives that connect performance insights to actions, opportunities, and strategic priorities.
Develop executive-level business reviews and partner presentations that clarify complex information and align stakeholders on decisions and next steps.
Investigate the drivers of partner performance, including customer behavior, conversion, engagement, product performance, and commercial impact.
Recommend campaigns, placements, and product improvements based on performance data, customer behavior, and experimentation.
Benchmark the competitive landscape to evaluate product positioning and identify features, experiences, or opportunities for consideration.
Manage the partner marketing calendar and ensure customer service and other stakeholders are prepared for promotions and campaigns.
Work with Finance on billing reconciliation and analyze commercial and financial information to support accurate, healthy partner economics.
Structure ambiguous questions, interpret data, and turn findings into action.