Parking Operations Manager (Auxiliaries)

UTHealth Houston•Houston, TX

About The Position

The Parking Operations Manager organizes, maintains, and manages the daily parking and valet operations for the University of Texas Professional Building garage. The position requires strong customer service and communication skills, experience with parking operations and customer relations, and proficiency with Microsoft Office, Excel, and administrative systems. The manager processes parking permits, payroll deductions, and parking transactions, and uses strong organizational and problem-solving skills while working independently and as part of a team. The role supports a major academic health center and serves employees, students, patients, and visitors. It is security-sensitive, and employees must permanently reside and work in Texas. The position requires the ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and/or up to 20 pounds constantly to move objects.

Requirements

High school diploma or equivalent required.
Five years of applicable experience required, preferably in the garage industry.
Strong customer service and communication skills.
Experience with parking operations and customer relations.
Proficiency in Microsoft Office, Excel, and administrative systems.
Ability to process parking permits, payroll deductions, and parking transactions.
Strong organizational and problem-solving skills.
Ability to work independently and as part of a team.
Must permanently reside and work in the State of Texas.
Must be able to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and/or up to 20 pounds constantly to move objects.
Ability to maintain the security or integrity of critical infrastructure, when applicable to the position.

Responsibilities

Organizes, manages, and assists in evaluating the administrative activities of parking and valet operations.
Promotes and markets parking and valet operations.
Maintains a positive margin in parking and valet operations.
Assists with developing revenue and expense projections and the annual budget for the garage and valet services.
Develops and maintains management reports for garage and valet operations.
Manages daily, monthly, and annual accounts receivable and payable; garage and valet flows; and reconciliations for cash, credit, validations, and receivables.
Performs other duties as assigned.
Processes parking permits, payroll deductions, and parking transactions.

Benefits

100% paid medical premiums for full-time employees.
Generous time off, including holidays, a preventative leave day, vacation, and sick time (approximately 37–38 days per year).
Increasing vacation accrual with length of service.
Longevity pay through monthly payments after two years of service.
Retirement/pension plan.
Free financial and legal counseling.
Free mental health counseling services.
Gym membership discounts and access to wellness programs.
Employee discounts, including entertainment, car rentals, and cell phones.
Resources for child and elder care.