Parking Enforcement Lead - La Jolla, CA

LAZ Parking California•San Diego, CA

1d•Onsite

About The Position

The Parking Enforcement Lead supports the Site Supervisor in leading the parking enforcement operation on an assigned shift. The role upholds and enforces local parking ordinances and restrictions while providing excellent customer service. The position is full-time in La Jolla, California, with a schedule of Saturday and Sunday, 9:00 a.m.–5:30 p.m.; Monday, 7:00 a.m.–3:30 p.m.; and Tuesday and Wednesday, 1:00 p.m.–9:30 p.m. Thursday and Friday are off. The stated pay rate is $22–$23 per hour. The lead assists with staff assignments, patrol coverage, special-event scheduling, field monitoring, training, performance review, and resolving staff issues. The role also maintains company-issued equipment, follows company policies, and works with the supervisor to identify and implement improvements. This is a non-exempt, non-tipped position. The job requires outdoor work in varied weather and extended periods of walking and standing, with frequent bending, stooping, squatting, and lifting. Flexibility to work holidays, evenings, weekends, and mandatory special events when scheduled is required.

Requirements

High school graduate or equivalent.
General knowledge of streets and directions.
Two to four years of outdoor work experience.
At least one year of supervisory experience.
At least one year of parking enforcement experience.
Proficiency with the Office 365 suite, including Word, Outlook, and Excel.
Valid California driver’s license held for at least two years.
Ability to work independently and multitask.
Ability to interpret policies, procedures, and standard business practices.
Ability to handle challenging and sometimes emotionally charged situations.
Ability to speak, read, and comprehend English.
Ability to make decisions independently and remain firm in decisions.
Excellent written and oral communication skills.
Ability to report to work on time for assigned shifts.
Ability to walk for long periods in varied weather and frequently enter and exit a vehicle.
Flexibility to work holidays, evenings, weekends, and mandatory special events when scheduled.
Willingness to work in heat, wind, snow, rain, and other elements.
Ability to lift, push, and pull at least 25 pounds.
Ability to stand and walk for extended periods and bend, stoop, squat, and lift frequently throughout a shift.

Nice To Haves

Experience operating a company vehicle.

Responsibilities

Assist with special assignments and projects requested by the client and leadership team.
Assist with daily work assignments, including assigning staff to patrol routes or areas to enforce parking ordinances.
Assist in preparing work schedules to ensure adequate coverage for special events.
Monitor field activities through site visits to ensure proper enforcement of parking regulations and restrictions.
Monitor and train staff on parking ordinances and procedures for writing and issuing citations.
Review work activity reports and evaluate subordinate staff performance.
Evaluate citations issued on various routes and adjust work assignments to increase productivity and improve accuracy.
Meet with subordinate staff to discuss and resolve problems relating to field activities.
Issue verbal warnings to staff when needed.
Maintain and care for company-issued equipment.
Model compliance with LAZ and office policies and procedures.
Identify areas for improvement and work with the supervisor to implement changes.