Parking Customer Service Ambassador

ABM•Miami, FL

About The Position

The Parking Customer Service Ambassador performs clerical tasks supporting office, business, and administrative operations while providing friendly, responsive service to customers. The role requires employees to be well-groomed, helpful, patient, and comfortable working with others. The posting states that full-time and part-time opportunities are available, with all shifts available seven days a week.

Requirements

Communicate effectively in English, both verbally and in writing.
Be proficient in Microsoft Office, including Word, Excel, and Outlook.
Have strong basic math skills.
Have a high school diploma or equivalent.
Work effectively as a team player.
Be comfortable working with the general public.
Pass a pre-employment background check, drug test, and motor vehicle record (MVR) check.
Demonstrate excellent verbal and written communication skills.

Nice To Haves

Bilingual Spanish skills.
Experience with JDE/Score 4; this experience is preferred but not required.
Military or veteran experience; candidates with military experience are encouraged to apply.

Responsibilities

Review, audit, and enter Daily Cash Receipts (DCR).
Enter monthly parker information and process related payments.
Process payments received by locations.
Perform data entry using JDE 8.12 and Park ABM.
Assist in verifying DCR bank deposits and issue discrepancy reports as needed.
Assist with collections by phone.
Maintain filing systems and monthly storage of forms.
Perform receptionist duties as needed.
Manage multiple tasks with flexibility.
Provide outstanding customer service by proactively greeting and thanking customers in a friendly, professional manner.
Maintain established policies, procedures, objectives, and quality assurance standards.
Follow dress code and hygiene guidelines and wear proper identification.
Alert appropriate personnel to suspicious activity noticed during regular duties.
Perform other duties and projects as assigned.