Parking Customer Service Ambassador
About The Position
The Parking Customer Service Ambassador performs clerical tasks that support office, business, and administrative operations. Employees are expected to be well-groomed, helpful, patient, and comfortable working with others. The position is available full-time or part-time, with all shifts available seven days a week. The role includes processing and entering parking payments and receipts, supporting collections and deposit verification, maintaining records, and performing receptionist duties as needed. It also requires delivering friendly, responsive customer service, following established policies and appearance guidelines, and alerting appropriate personnel to suspicious activity.
Requirements
- Must communicate in English, both verbally and in writing.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Excellent basic math skills.
- High school diploma or equivalent.
- Ability to work effectively as a team player.
- Enjoy working with the general public.
- Must pass a pre-employment background check, drug test, and MVR check.
Nice To Haves
- Bilingual Spanish skills preferred.
- Experience with JDE/Score 4 preferred, but not required.
Responsibilities
- Review, audit, and enter Daily Cash Receipts (DCR).
- Enter monthly parker information and payments.
- Process payments received by locations.
- Perform data entry in JDE 8.12 and Park ABM.
- Assist with verifying DCR bank deposits and issue discrepancy reports as needed.
- Assist with collections by phone.
- Maintain filing and monthly storage of forms.
- Perform receptionist duties as needed.
- Manage multiple tasks with flexibility.
- Provide outstanding customer service by proactively greeting and thanking customers in a friendly, professional manner.
- Maintain established policies, procedures, objectives, and quality assurance.
- Follow dress code and hygiene guidelines, including wearing proper identification.
- Alert appropriate personnel to suspicious activity observed during regular duties.
- Perform other duties and projects as assigned.
Benefits
- Comprehensive benefits package.
- World-class training program.
- Opportunities to use skills developed during military service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
