Parking Ambassador

UIOWA•Iowa City, IA

1d•Onsite

About The Position

The University of Iowa Parking & Transportation department is seeking a Parking Ambassador to ensure compliance with university parking regulations, monitor traffic flow and parking ramp capacity, and help patients, staff, students, motorists, and visitors find appropriate parking and campus services. The position provides assistance with directions to parking options, elevators, skyways, and shuttle services; verifies the validity and eligibility of vehicles parking in hospital ramps; and assists visitors with questions, concerns, and special needs, including finding ADA parking or spaces near entrances and elevators. This position is performed fully on campus at the University of Iowa campus. The schedule is Monday through Friday, 6:00 a.m. to 2:30 p.m. The position is not eligible for University sponsorship for employment authorization. Candidates must disclose any conviction history and will be subject to a criminal background check and driver’s license verification.

Requirements

Two years of experience in a public contact position, including use of computers and tablets.
A valid driver’s license.
Ability to meet and maintain the University of Iowa Driving Policy.

Nice To Haves

Knowledge of the University of Iowa campus and locations of various parking facilities.
Customer service or public contact experience.
Ability to adapt, prioritize, and organize multiple tasks.
Proficient computer skills.
Excellent communication skills for interacting effectively with people from various backgrounds and cultures.

Responsibilities

Monitor traffic flow and parking ramp capacity.
Direct motorists, patients, and visitors to appropriate parking options, elevators, skyways, and shuttle services.
Verify the validity and eligibility of vehicles parking in hospital ramps.
Provide customer service and assistance to patients and visitors with questions, concerns, or special needs, including assistance locating ADA parking or spaces near entrances and elevators.
Ensure compliance with university parking regulations.