Hospital Parking Ambassador

Reimagined Parking • Miami, FL

4d • Onsite

About The Position

The Parking Ambassador is the frontline representative for parking operations at UHealth, located at 1400 NW 12th Ave in Miami, Florida. This visible, customer-facing role delivers courteous service while supporting safe, efficient, and organized parking experiences for guests, tenants, and visitors. Shifts may vary. The position requires documentation proving MMR, varicella, and hepatitis B vaccinations after an offer is sent; applicants are encouraged to bring vaccination documents to the interview if available.

Requirements

• Must be at least 18 years of age.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security.
• Must provide documentation proving MMR, varicella, and hepatitis B vaccinations after an offer is sent.
• Ability to stand and walk for extended periods.
• Ability to work outdoors in varying weather conditions.
• Ability to lift up to 25 pounds if required.
• Availability to work flexible schedules, including evenings, weekends, and holidays.

Nice To Haves

• Previous customer service, hospitality, or parking experience.
• Basic computer or mobile device proficiency.
• Ability to communicate clearly and courteously with diverse audiences.
• Ability to follow written and verbal instructions.
• Dependable, punctual, and professional in appearance and conduct.
• High school diploma or equivalent preferred.

Responsibilities

• Provide a welcoming and professional experience to customers and visitors.
• Greet and assist patrons with parking directions, payment options, and general inquiries.
• Monitor parking areas for compliance with facility rules and regulations.
• Issue parking citations or warnings when necessary, following company policies.
• Respond promptly and courteously to customer concerns, complaints, and service requests.
• Assist with traffic flow during peak hours, special events, or emergencies.
• Perform basic facility checks, including checking signage visibility, cleanliness, and equipment functionality.
• Report hazards, incidents, or maintenance issues to management.
• Use parking systems or handheld devices as required.
• Maintain a clean, safe, and orderly parking environment.
• Represent the organization positively and professionally.

Benefits

• 10 days of paid time off and 8 paid holidays (full-time only).
• Medical, dental, and vision coverage for the employee and family (full-time only).
• Company-paid basic life and short-term disability insurance, with additional options for loved ones (full-time only).
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program with behavioral health care for employees and family members.
• Parental and caregiver leave (full-time only).
• Paid sick leave based on state laws and regulations (part-time only).

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed