Overnight Hospital Parking Ambassador

Reimagined Parking • Miami, FL

12d • Onsite

About The Position

The Parking Ambassador is the frontline representative for parking operations at UHealth, providing customer service and helping ensure a safe, efficient, and orderly parking experience for guests, tenants, and visitors. The role involves assisting patrons with parking needs, monitoring the parking areas, supporting traffic flow, and reporting facility or safety issues. The position is full-time and pays $18 per hour plus tips. The schedule is 11 p.m. to 7 a.m.; shift days vary and may include weekends.

The work is performed outdoors for extended periods, potentially throughout the entire shift, and employees may experience extreme heat, cold, and other weather conditions. Weather protection may be provided but may not protect employees from temperature changes. Applicants must provide documentation of MMR, varicella, and hepatitis B vaccinations; a flu shot is required before starting. The employer participates in E-Verify and requires documentation verifying U.S. work eligibility. Applicants must also successfully pass a background check.

Requirements

• Must be at least 18 years of age.
• Strong customer service and interpersonal skills.
• Previous customer service, hospitality, or parking experience.
• Basic computer or mobile device proficiency.
• Ability to communicate clearly and courteously with diverse audiences.
• Ability to follow written and verbal instructions.
• Dependable, punctual, and professional appearance and conduct.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and provide documentation verifying eligibility as required by the Department of Homeland Security.
• Must provide documentation of MMR, varicella, and hepatitis B vaccinations; a flu shot is required before starting.
• Ability to stand and walk for extended periods.
• Ability to work outdoors in varying weather conditions.
• Ability to lift up to 25 pounds if required.
• Availability to work flexible schedules, including evenings, weekends, and holidays.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Provide a welcoming and professional experience to customers and visitors.
• Greet and assist patrons with parking directions, payment options, and general inquiries.
• Monitor parking areas for compliance with facility rules and regulations.
• Issue parking citations or warnings when necessary, following company policies.
• Respond promptly and courteously to customer concerns, complaints, and service requests.
• Assist with traffic flow during peak hours, special events, or emergencies.
• Perform basic facility checks, including checking signage visibility, cleanliness, and equipment functionality.
• Report hazards, incidents, or maintenance issues to management.
• Use parking systems or handheld devices as required.
• Maintain a clean, safe, and orderly parking environment.
• Represent the organization positively and professionally.
• Perform other duties and activities that may change with or without notice.

Benefits

• 10 days of paid time off and 8 paid holidays.
• Medical, dental, and vision coverage for employees and their families.
• Company-paid basic life insurance and short-term disability insurance, with additional options for loved ones.
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program with behavioral health care for employees and family members.
• Parental and caregiver leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed