Parking Ambassador (Staff Wage)

UVA Health • Charlottesville, VA

7d

About The Position

The University of Virginia’s Department of Parking and Transportation is seeking reliable Parking Ambassadors to support its mission of serving the University community. This front-line role combines customer service, parking enforcement, and service crew duties. Ambassadors assist patrons with paying for parking through the ParkMobile app, help with special events, direct traffic for strategic overflow control, greet customers, and respond to their needs.

Parking Ambassadors must maintain a broad knowledge base to address problems and provide information appropriately and confidentially. The role requires the ability to cross-train quickly, effectively, and efficiently. It is physically demanding, with much of the work involving standing, walking through parking facilities, and climbing stairs or ramps. Work during special events and daily service may also require driving, bending, lifting, and carrying.

This is a part-time wage position, limited to 1,500 work hours per year, and is not eligible for leave or other benefits. Compensation is $17.50 per hour. Applicants must submit an online application with a current CV/resume and cover letter. A background check, DMV license check, and drug test are conducted before hire.

Requirements

• High school diploma or equivalent.
• At least 8 months of prior work experience; experience gained during part-time work as a student may be considered.
• A positive point balance and a good driving record on an existing driver's license.

Responsibilities

• Serve as a front-line customer service representative for the University community.
• Help patrons pay for parking using the ParkMobile app.
• Assist with special events as needed.
• Direct traffic as part of strategic overflow control.
• Greet customers and assist with their needs.
• Perform parking enforcement duties.
• Perform service crew technician duties.
• Maintain a robust knowledge base to address problems and provide information appropriately and confidentially.
• Cross-train quickly, effectively, and efficiently.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED