Park Team Member

Kids Empire Texas LLC•Deer Park, TX

About The Position

Team Members are the initial point of contact between guests and Kids Empire. They help ensure guest satisfaction by answering questions and comments, and work with families and peers throughout the park to provide guests with an excellent and safe experience.

Requirements

  • Able to work with children.
  • Able to operate an iPad.
  • Good communication and customer service skills.
  • Able to work independently.
  • Able to read and write in English.
  • Able to work weekends and holidays.

Responsibilities

  • Greet and assist customers promptly, helping them feel comfortable in the park.
  • Operate guest check-in, including collecting liability waivers and guest information using an iPad.
  • Operate the front cash counter, accept cash and card payments, record daily transactions, and provide exact change when needed.
  • Verify amounts displayed on the POS and process billing transactions accurately.
  • Organize the refrigerator with drinks, snacks, chips, and ice cream.
  • Check snack inventory and communicate with management about ordering replenishment from specified vendors.
  • Walk the floor regularly to identify unsafe hazards and ensure guests follow park attendance rules, regulations, and guidelines.
  • Clean restrooms and sanitize park structures, tables, and chairs.
  • Assist with and participate in family events, helping ensure they operate efficiently.
  • Perform other assigned duties.

Benefits

  • Health insurance
  • Voluntary dental and vision
  • Employee Assistance Program (EAP)
  • Pet insurance
  • Recreational discounts
  • 401(k)
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