About The Position

The Park Appearance Technician provides overnight cleaning and support for Dollywood Theme Park in a manner consistent with The Dollywood Company’s mission and values. The role helps create a safe, clean, and welcoming environment for guests and hosts, while demonstrating the company’s “Lead with Love” qualities: patience, kindness, trust, unselfishness, truthfulness, forgiveness, dedication, and accountability. The position is full-time and year-round. Management may change or add duties at any time.

Requirements

  • At least 1 year of work experience demonstrating successful execution of similar duties and responsibilities in a commercial or industrial environment.
  • Ability to safely operate company vehicles according to company policy.
  • Valid driver’s license, proof of auto liability insurance, and an acceptable motor vehicle driving record.
  • Must be at least 18 years old.
  • Offers of employment are contingent upon satisfactory completion of a background screening that includes criminal history.
  • Ability to communicate effectively with guests and hosts using approved communication methods.
  • Ability to prioritize and complete assignments on time, adapt to changing priorities, and work dependably with schedule flexibility, including required overtime, evenings, weekends, and holidays.
  • Ability to use effective communication, problem-solving, conflict-management, and interpersonal skills; comprehend instructions; and retain information.
  • Ability to maintain confidentiality and exercise judgment regarding privileged information.
  • Self-motivated, disciplined, productive in a fast-paced environment, and committed to continuous improvement.
  • Professional appearance and good personal hygiene.
  • Ability to demonstrate friendly, caring, guest-focused behavior and support a cooperative team environment.
  • Ability to perform basic arithmetic accurately.
  • Ability to meet the physical demands of the job, including occasional to frequent lifting of 50–100 lbs using company safety guidelines; intermittent to prolonged sitting, standing, or walking for shifts of up to 13 hours; repetitive movements; and work in extreme cold, heat, and varying weather conditions.
  • Strong cognitive skills, including critical thinking, problem-solving, attention to detail, and processing and retaining information.

Responsibilities

  • Maintain the cleanliness of roadways and pedestrian walkways using a high-pressure water hose.
  • Collect reusable and recyclable materials.
  • Train in the operation of company motor vehicles.
  • Develop a work timetable for assigned areas to ensure tasks are completed on time.
  • Work collaboratively with co-workers and cross-functional teams to plan and deliver projects.
  • Help provide a safe, secure, and welcoming environment for guests and hosts.
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