P&C Product Management Director - State Management

USAA•Tampa, FL

7d•$127,310 - $243,340•Remote

About The Position

USAA is seeking a P&C Product Management Director for its Property and Casualty Go-To-Market team, supporting states in the Northeast Region. The role is accountable for achieving property and casualty insurance profit and growth targets in assigned states. It develops strategic vision and tactical plans to expand product-line market share profitably, monitors state-specific or national product competitive and financial KPIs, and identifies regional or national opportunities to advance best practices and innovation. The position is remote eligible in the continental U.S. with occasional business travel. Individuals who reside within 60 miles of a USAA office are expected to work on-site four days per week. The role includes analyzing state-specific P&L and marketing strategy, guiding executives on financial and customer matters, leading product development and maintenance, conducting market and product analysis, and collaborating with internal stakeholders and external regulators. It also supports team-member development and ensures business risks are managed according to risk and compliance policies.

Requirements

Bachelor's degree in Business, Marketing, Supply Chain, or Statistics, or four years of relevant education and/or experience.
Eight years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business and six years of product or program management experience.
Four years of P&C experience.
Extensive experience creating product briefings and presenting to executive leadership.
Demonstrated ability to independently conduct product analysis and develop an in-depth understanding of market dynamics, including competitor underwriting initiatives and rate-level analysis.
Strong interpersonal and relationship-management skills, with emphasis on customer focus, collaboration, and partnering to achieve results.
Advanced knowledge of applicable product-related regulations and risk and compliance requirements.

Nice To Haves

P&C product management experience, including knowledge of state regulations and the marketplace.
Sophisticated data analytics experience, including pulling data, analyzing trends, and making recommendations to leadership.
Ability to communicate complex findings clearly and impactfully through written and verbal communication, present regularly to executive leadership and business partners, influence decisions, and build collaborative relationships.
Mastery of SQL, Tableau, and Snowflake; Python experience is a plus.
P&C product management experience involving pricing, P&L, risk profiles, underwriting, state-specific forms, and legal or risk management.
U.S. military experience gained through military service or as a military spouse or domestic partner.

Responsibilities

Analyze large data sets and lead business analysis of state-specific P&L, marketing strategy, and the impact of marketing investments on P&L results.
Provide executives with guidance on financial and customer-related concerns using multiple data sources.
Lead the design, development, implementation, and maintenance of P&C insurance products in collaboration with business partners.
Build internal and external partnerships to develop insights and execute multi-year state strategies, including working with external regulators to bring strategic actions to market.
Direct and execute analytics with internal stakeholders to identify growth opportunities, build a 360-degree view of membership, and present key learnings.
Build complex reports using data tools to monitor business performance and communicate results.
Work with stakeholders to understand business objectives, define KPIs, evaluate performance, identify emerging themes and trends, and improve performance while minimizing risk.
Lead market analysis and evaluate product performance metrics to support regional and countrywide decision-making.
Partner with Government & Industry Relations, Attorney, and Compliance Advisor teams to manage relationships with local regulatory agencies and industry organizations.
Develop team members by providing guidance, coaching, and training on processes and procedures supporting product-line initiatives.
Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.