P&C Product Management Manager - State Management

USAA•Tampa, FL

8d•$103,450 - $197,730•Remote

About The Position

USAA is seeking a P&C Product Management Manager for its Property and Casualty Go-To-Market team, supporting states in the Northeast Region. The role supports P&C insurance profit and growth targets in assigned states by helping develop strategic vision and tactical plans to expand product-line market share profitably. It focuses on state-specific competitive and financial KPIs, anticipating and reacting to trends, and identifying regional opportunities that can drive best practices and innovation across the organization. The position is remote eligible in the continental U.S. and includes occasional business travel. Employees who reside within 60 miles of a USAA office are expected to work on-site four days per week. The role involves working with large data sets, analyzing state P&L and marketing strategies, collaborating with internal stakeholders and external regulators, evaluating product and competitor performance, and supporting team members through guidance and training.

Requirements

Bachelor's degree in Business, Marketing, Supply Chain, or Statistics, or four years of relevant education and/or experience.
Six years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business and four years of product or program management experience.
Three years of P&C experience.
Working experience creating product briefings and presenting to executive leadership.
Demonstrated experience conducting product analysis and developing an in-depth understanding of market dynamics, including competitor underwriting initiatives and rate-level analysis.
Competent knowledge of applicable product-related regulations and risk and compliance requirements.

Nice To Haves

Strong P&C business acumen and experience in state, countrywide/national, finance, underwriting, or pricing functions.
Understanding of P&C state management functions and processes, with a background in more highly regulated states.
Experience launching and testing new P&C products or versions, ideally at the state level.
Experience with process mapping and coordinating product delivery and training.
Data analytics experience and ability to pull data and build exhibits as needed.
US military experience gained through military service or as a military spouse/domestic partner.

Responsibilities

Work with large data sets to develop analytical insights and analyze state-specific P&L, marketing strategy, and the impact of marketing investments.
Answer financial and customer-related questions from key stakeholders using multiple data sources, including SAS, SQL, Tableau, and R.
Collaborate with internal stakeholders to develop insights and execute multi-year state strategies.
Engage with external regulators to bring strategic actions to market.
Analyze data with internal stakeholders, including pricing, underwriting, and claims, to identify growth opportunities, build a 360-degree view of membership, and present key learnings.
Build reports using data tools to monitor business performance and communicate results.
Identify emerging themes and internal and external trends to improve performance and minimize risk.
Assist with evaluating product performance metrics and competitor actions to facilitate decision-making at the regional or countrywide level.
Partner with Government & Industry Relations, attorneys, and Compliance Advisors to manage relationships with local regulatory agencies and industry organizations.
Provide team members with guidance and training on processes and procedures supporting product-line initiatives.
Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.