Product Development Manager (P&C Auto)

USAA•Tampa, FL

21h•$114,080 - $218,030•Remote

About The Position

USAA is seeking a Product Development Manager to support its Property and Casualty (P&C) Auto Product Development area. This is a non-people-leading role focused on monitoring product performance and data insights, and supporting the development of new products for target strategic markets. The role also supports product-line initiatives involving product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and system releases. The position supports the development and launch of digital-first products and new or enhanced product offerings for USAA members. It analyzes internal and external data to inform product strategy, competitive intelligence, and ongoing product monitoring, maintenance, and underwriting. The manager also helps develop product value propositions, educates Member Contact teams, evaluates performance before full launch, and coordinates with control partners to ensure products comply with applicable laws, regulations, and risk policies. The role is remote-eligible in the continental United States, with occasional business travel. Individuals living within 60 miles of a USAA office are expected to work on-site four days per week. The salary range is $114,080–$218,030, with actual pay varying by location, experience, and market data. Employees may be eligible for performance-based incentives. USAA does not provide visa sponsorship for this role.

Requirements

Bachelor's degree in Business, Marketing, Supply Chain, or Statistics, or four years of relevant education and/or experience.
Six years of relevant experience in Actuarial, Pricing, Underwriting, Marketing, Operations, Financial Services, or relevant military experience.
Experience conducting research, compiling and analyzing data, and identifying trends that have supported product decisions.
Demonstrated experience developing, deploying, and supporting a product or integrated suite of products.
Knowledge and understanding of the Product Development Life Cycle (PDLC).

Nice To Haves

Strong P&C business acumen, preferably in Auto, such as product management, pricing, underwriting, or product intelligence.
Experience with data analytics and delivering insights, ideally using Snowflake, SQL, and Tableau.
Critical thinking skills to evaluate information, identify data gaps, and ensure the validity of insights.
Experience with the entire P&C product lifecycle, including pricing, underwriting, claims, or product design.
Experience translating business requirements to technical and analytical teams.
Experience supporting product briefings and executive leadership presentations.
US military experience gained through military service or as a military spouse or domestic partner.

Responsibilities

Participate in developing digital-first products that address the needs and risks of USAA members.
Support efforts to develop and launch innovative products and auxiliary or enhanced features and services for existing products.
Advise others on launching new products and evaluating whether to buy, build, or partner.
Generate product and coverage solutions for member needs and maintain a dynamic product development pipeline.
Maintain knowledge of business and underwriting performance for products in scope, including trends and results.
Analyze internal and external data and member information to support product strategy and competitive intelligence.
Analyze key data to monitor, maintain, and underwrite existing new-in-market products based on performance, member needs, and market changes, including product rules, rates, and forms.
Develop and communicate value propositions for new products and product enhancements or features.
Guide Member Contact teams in using sales guides and provide education on new products, services, and enhancements.
Analyze new product performance metrics and recommend changes to offerings, if necessary, before full launch.
Coordinate with relevant control partners, including Legal, Compliance, and Risk Management, to ensure offerings comply with applicable laws and regulations.
Ensure risks associated with business activities are identified, measured, monitored, and controlled according to risk and compliance policies and procedures.