P&C Product Management Manager - State Management

USAA • San Antonio, VA

6d • Remote

About The Position

USAA is seeking a P&C Product Management Manager for its Property and Casualty (P&C) Go-To-Market team, supporting states in the Northeast Region. The role supports P&C insurance profit and growth targets in assigned states by helping develop strategic vision and tactical plans to expand product-line market share profitably. It focuses on state-specific competitive and financial KPIs, identifying trends and opportunities for regional impact, best practices, and innovation. The position is remote-eligible in the continental U.S. with occasional business travel. Employees living within 60 miles of a USAA office are expected to work onsite four days per week.

The manager works with large datasets to develop analytical insights, evaluates state-specific profit and loss and marketing strategies, and communicates findings to stakeholders. The role collaborates across product, pricing, underwriting, claims, regulatory, legal, government relations, and compliance functions to develop and execute multiyear state strategies, evaluate product performance, and manage relationships with regulatory agencies and industry organizations. It also provides guidance and training to team members and ensures business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies.

Requirements

• Bachelor's degree in Business, Marketing, Supply Chain, or Statistics, or four years of relevant education and/or experience.
• Six years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business and four years of product or program management experience.
• Three years of P&C experience.
• Working experience creating product briefings and presenting to executive leadership.
• Demonstrated experience conducting product analysis and developing an in-depth understanding of market dynamics, including competitor underwriting initiatives and rate-level analysis.
• Competent knowledge of applicable product-related regulations and risk and compliance requirements.

Nice To Haves

• Strong P&C business acumen and experience in state or countrywide/national functions, finance, underwriting, or pricing.
• Understanding of P&C state management functions and processes, with a background in more highly regulated states.
• Experience launching and testing new P&C products or versions, ideally at the state level.
• Experience with process mapping and coordinating product delivery and training.
• Data analytics experience, including the ability to pull data and build exhibits.
• US military experience gained through military service or as a military spouse or domestic partner.

Responsibilities

• Analyze large datasets, state-specific P&L, and marketing strategies, including the impact of marketing investments.
• Answer financial and customer-related questions for key stakeholders using multiple data sources and tools, including SAS, SQL, Tableau, and R.
• Collaborate with internal stakeholders to develop insights and execute multiyear state strategies.
• Engage with external regulators to bring strategic actions to market.
• Work with pricing, underwriting, claims, and other stakeholders to identify growth opportunities, build a 360-degree view of membership, and present key learnings.
• Build reports using data tools to monitor business performance and communicate results.
• Identify emerging themes and internal and external trends to improve performance and minimize risk.
• Evaluate product performance metrics and competitor actions to facilitate regional and countrywide decision-making.
• Partner with Government & Industry Relations, attorneys, and Compliance Advisors to manage relationships with local regulatory agencies and industry organizations.
• Provide team members with guidance and training on processes and procedures supporting product-line initiatives.
• Ensure business risks are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) and pension.
• Life insurance.
• Parental benefits.
• Adoption assistance.
• Paid time off, including paid holidays and 16 paid volunteer hours.
• Wellness programs.
• Career path planning and continuing education.
• Employees may be eligible for pay incentives based on corporate and individual performance and at the discretion of the USAA Board of Directors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager