Overstaff Branch Manager

World Finance•Georgetown, TX
•Onsite

About The Position

World Finance is hiring an Overstaff Branch Manager to provide onsite leadership and operational support to multiple branches in an assigned region. This people-focused role leads by example to help branch teams deliver excellent customer service, maintain compliance, and achieve performance goals. The manager supports customers with financial products and tax services, develops team members, and helps grow the business in the communities served. The position requires daily travel between assigned branches and to make bank deposits. Specific coverage areas can be discussed with the hiring manager. Authorized travel time is compensated according to company policy, including overtime calculations where applicable, and business mileage in a personal vehicle is reimbursed, excluding normal commuting. Frequent travel may involve extended hours, evenings, or weekends. The work takes place in standard indoor office settings and involves regular interaction with customers and coworkers.

Requirements

  • Ability to lead, coach, and motivate team members to achieve results.
  • Strong customer service skills and ability to make customers and teams feel valued.
  • Strategic thinking and ability to analyze performance and identify growth opportunities.
  • Willingness to evolve, embrace change, and lead through it.
  • Team-oriented approach and readiness to help wherever needed.
  • Excellent communication and interpersonal skills.
  • Reliable transportation for daily travel to assigned branches and bank deposits.
  • Prior management or leadership experience is strongly preferred.
  • Desire to grow in leadership and inspire others.
  • Regular, reliable attendance and punctuality.

Nice To Haves

  • Prior management or leadership experience.

Responsibilities

  • Provide onsite management coverage and operational leadership across assigned branches.
  • Set an example for excellent customer service at each branch supported.
  • Lead, mentor, and develop branch team members to support smooth operations and company goals.
  • Address customer needs, including helping customers find suitable loan products and assisting with tax services.
  • Promote World Finance products and services to support customers’ financial success and branch growth.
  • Collaborate with team members and make use of their strengths across the branches overseen.
  • Maintain compliance with company policies and operational standards.
  • Build relationships in local communities and identify business growth opportunities.
  • Foster a positive team environment that promotes engagement, accountability, and continuous improvement.
  • Travel daily to assigned branches and make bank deposits.

Benefits

  • Profit share opportunities and paths to advancement.
  • Paid volunteer hours each year.
  • Health, dental, vision, and life insurance, available the first of the month following 30 days.
  • Paid holidays, sick days, and vacation time.
  • 401(k) with company match.
  • Mileage reimbursement for business use of a personal vehicle, excluding normal commuting.
  • Compensation for authorized travel time in accordance with company policy, including overtime calculations where applicable.
  • Salary of $40,000 with bonus opportunity.
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