Overstaff Branch Manager

World Finance•Bluffton, SC

21h•Onsite

About The Position

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational support to multiple branches within an assigned region. The role leads by example to help branch teams deliver excellent customer service, remain compliant, and meet performance goals. It involves daily travel between assigned branches and to make bank deposits; coverage areas can be discussed with the hiring manager. Authorized travel time is compensated in accordance with company policy, including overtime calculations where applicable, and business mileage in a personal vehicle is reimbursed, excluding normal commuting. World Finance has operated since 1962 and is based in Greenville, South Carolina. The company serves more than one million customers annually through personal loans and tax preparation services, with over 1,200 branches in 16 states. The position offers a stated salary range of $37,440–$43,000. The work takes place in standard indoor office settings and involves frequent customer and coworker interaction, a fast-paced environment, and frequent travel to assigned branches. Extended hours, evenings, or weekends may occur. Regular, reliable attendance and punctuality are essential.

Requirements

Proven ability to lead, coach, and motivate team members to achieve results.
Strong customer service skills and ability to make customers and teams feel valued.
Ability to analyze performance and identify growth opportunities.
Willingness to evolve, embrace change, and lead through change.
Team-oriented approach and willingness to help wherever needed.
Excellent communication and interpersonal skills.
Reliable transportation for daily travel to assigned branches and bank deposits.
Ability to meet the physical and working-condition requirements described, including regular movement in office environments, occasional lifting and exertion, frequent travel, and clear professional communication.
Regular, reliable attendance and punctuality.

Nice To Haves

Prior management or leadership experience is strongly preferred.
Desire to grow in leadership and inspire others.

Responsibilities

Provide onsite management coverage and operational leadership across assigned branches.
Set an example of excellent customer service in each branch supported.
Lead, mentor, and develop branch team members to support smooth daily operations and company goals.
Address customer needs holistically, including matching customers with loan products and assisting with tax services.
Promote World Finance products and services to support customers’ financial success and branch growth.
Collaborate with team members in each branch and make use of their strengths.
Maintain compliance with company policies and operational standards.
Build relationships in the communities served and identify business-growth opportunities.
Foster a positive team environment that promotes engagement, accountability, and continuous improvement.
Travel daily between assigned branches and make bank deposits.

Benefits

Profit-share opportunities.
Paid volunteer hours each year.
Health insurance available the first of the month following 30 days.
Dental insurance available the first of the month following 30 days.
Vision insurance available the first of the month following 30 days.
Life insurance available the first of the month following 30 days.
Paid holidays.
Sick days.
Vacation time.
401(k) with company match.
Mileage reimbursement for authorized business use of a personal vehicle, excluding normal commuting.
Compensation for authorized travel time in accordance with company policy, including overtime calculations where applicable.
Opportunities for advancement and promotion from within.