Overstaff Branch Manager
About The Position
World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational support to multiple branches in an assigned region. The role involves leading by example to ensure branch teams provide excellent customer service, maintain compliance, and meet performance goals wherever coverage is needed. The manager supports customers’ financial needs through loan products and tax services, develops team members, helps grow branch business, and builds relationships in the communities served. Daily travel between assigned branches and for bank deposits is required, using reliable transportation. Authorized travel time is compensated according to company policy, including overtime calculations where applicable, and business mileage in a personal vehicle is reimbursed, excluding normal commuting. The work takes place in standard indoor office settings in a fast-paced environment with shifting priorities, frequent customer and coworker interaction, and occasional extended hours, evenings, or weekends. Regular, reliable attendance and punctuality are essential. The salary is $38,000–$42,000 with a bonus opportunity. World Finance describes a growth-minded culture with advancement opportunities and potential profit sharing, paid volunteer hours, and comprehensive benefits. Health, dental, vision, and life insurance are available the first of the month following 30 days. Paid holidays, sick days, vacation time, and a 401(k) with company match are also offered.
Requirements
- Demonstrated ability to lead, coach, and motivate team members to achieve results.
- Strong customer service skills and the ability to make customers and teams feel valued.
- Ability to analyze performance and identify growth opportunities.
- Willingness to adapt to change and lead others through it.
- Team-oriented approach and willingness to help where needed.
- Excellent communication and interpersonal skills.
- Reliable transportation for daily travel to assigned branches and bank deposits.
- Ability to meet the physical and working-condition demands described, including frequent travel, movement through office environments, and occasional lifting or exertion.
- Regular, reliable attendance and punctuality.
Nice To Haves
- Prior management or leadership experience is strongly preferred.
- Desire to grow in leadership and inspire others to do the same.
Responsibilities
- Provide onsite management coverage and operational leadership across multiple assigned branches.
- Set an example for excellent customer service at each branch supported.
- Lead, mentor, and develop branch team members to support daily operations and company goals.
- Address customer needs, including connecting customers with suitable loan products and assisting with tax services.
- Promote World Finance products and services to support customers’ financial success and drive branch growth.
- Support and collaborate with team members, leveraging their strengths across branches.
- Maintain compliance with company policies and operational standards.
- Build relationships in the communities served and identify business growth opportunities.
- Foster a positive team environment that encourages engagement, accountability, and continuous improvement.
- Travel daily between assigned branches and make bank deposits.
Benefits
- Bonus opportunity
- Profit share opportunities
- Paid volunteer hours each year
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays
- Sick days
- Vacation time
- 401(k) with company match
- Authorized travel time compensation, including overtime calculations where applicable
- Mileage reimbursement for business use of personal vehicles, excluding normal commuting
- Opportunities for advancement and promotion from within
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
