Overstaff Branch Manager

World Finance•Ridgeland, SC
•$37,440 - $43,000•Onsite

About The Position

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational support to multiple branches within an assigned region. The role leads by example to help branch teams deliver excellent customer service, maintain compliance, and meet performance goals. The manager supports customers with loan products and tax services, develops team members, promotes business growth, and builds relationships in the communities served. Daily travel between assigned branches is required, with authorized travel time compensated according to company policy and mileage reimbursement available for business use of a personal vehicle, excluding normal commuting. The position is based in standard indoor office environments and involves frequent customer and coworker interaction. Work takes place in a fast-paced, high-demand setting with shifting priorities and tight deadlines. Frequent travel may include extended hours, evenings, or weekends. Reliable attendance and punctuality are essential. World Finance describes itself as a people-focused company founded in 1962, headquartered in Greenville, South Carolina, with more than 1,200 branches in 16 states and over one million customers served annually. The advertised salary is $37,440–$43,000.

Requirements

  • Reliable transportation for daily travel to assigned branches and bank deposits.
  • Ability to lead, coach, and motivate team members to achieve results.
  • Strong customer service skills and ability to make customers and teams feel valued.
  • Ability to analyze performance and identify growth opportunities.
  • Willingness to evolve, embrace change, and lead through change.
  • Team-oriented approach and willingness to help wherever needed.
  • Excellent communication and interpersonal skills.
  • Regular, reliable attendance and punctuality.
  • Ability to meet the physical and working-condition requirements, including frequent travel and occasional extended hours, evenings, or weekends.

Nice To Haves

  • Prior management or leadership experience is strongly preferred.
  • Desire to grow in leadership and inspire others to do the same.

Responsibilities

  • Provide onsite management coverage and operational leadership across multiple assigned branches.
  • Set an example for excellent customer service at each branch supported.
  • Lead, mentor, and develop branch team members to support daily operations and company goals.
  • Address customer needs, including matching customers with loan products and assisting with tax services.
  • Promote World Finance products and services to support customer financial success and branch growth.
  • Collaborate with and make use of the strengths of team members at each branch overseen.
  • Maintain compliance with company policies and operational standards.
  • Build relationships in communities served and identify opportunities to grow the business.
  • Foster a positive team environment that encourages engagement, accountability, and continuous improvement.
  • Travel daily to assigned branches and make bank deposits as required.

Benefits

  • Profit share opportunities and paths to advancement.
  • Paid volunteer hours each year.
  • Health, dental, vision, and life insurance available on the first day of the month following 30 days of employment.
  • Paid holidays, sick days, and vacation time.
  • 401(k) with company match.
  • Mileage reimbursement for business use of a personal vehicle, excluding normal commuting.
  • Authorized travel time compensated in accordance with company policy, including overtime calculations where applicable.
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