Branch Manager (Overstaff)

World Finance • Pekin, IL

3d • $36,000 - $45,000 • Onsite

About The Position

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational support to multiple branches within an assigned region. The manager leads by example to help branch teams deliver excellent customer service, maintain compliance, and meet performance goals. The role includes traveling between assigned branches and supporting customers with financial products and services, including loans and tax services. Authorized travel time is compensated under company policy, including applicable overtime calculations, and business mileage in a personal vehicle is reimbursed, excluding normal commuting.

Requirements

• Proven ability to lead, coach, and motivate team members to achieve results.
• Strong customer service skills and the ability to make customers and teams feel valued.
• Ability to analyze performance and identify growth opportunities.
• Willingness to adapt, embrace change, and lead through it.
• Team-oriented approach and willingness to help wherever needed.
• Excellent communication and interpersonal skills.
• Reliable transportation for daily travel to assigned branches and bank deposits.
• Regular, reliable attendance and punctuality.

Nice To Haves

• Prior management or leadership experience is strongly preferred.
• Desire to grow in leadership and inspire others.

Responsibilities

• Provide onsite management coverage and operational leadership across assigned branches.
• Set an example of excellent customer service at each supported branch.
• Lead, mentor, and develop branch team members to support daily operations and company goals.
• Help customers identify suitable loan products and access tax services.
• Promote World Finance products and services to support customer financial success and branch growth.
• Collaborate with and make effective use of team members’ strengths at each branch.
• Maintain compliance with company policies and operational standards.
• Build relationships in the communities served and identify opportunities to grow the business.
• Foster a positive team environment that promotes engagement, accountability, and continuous improvement.
• Travel daily between assigned branches and make bank deposits as needed.

Benefits

• Bonus opportunity.
• Profit share opportunities.
• Paid volunteer hours each year.
• Health insurance available the first of the month following 30 days.
• Dental insurance available the first of the month following 30 days.
• Vision insurance available the first of the month following 30 days.
• Life insurance available the first of the month following 30 days.
• Paid holidays.
• Sick days.
• Vacation time.
• 401(k) with company match.
• Mileage reimbursement for business use of personal vehicles, excluding normal commuting.
• Compensation for authorized travel time under company policy, including overtime calculations where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed