Overstaff Branch Manager

World Finance • Mesquite, TX

2d • $35,500 - $43,000 • Onsite

About The Position

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational support to multiple branches within an assigned region. The role leads by example to help branch teams deliver exceptional customer service, maintain compliance, and meet performance goals. The manager supports customers with financial products and tax services, develops team members, promotes business growth, and builds relationships in the communities served. Daily travel between assigned branches is required, along with reliable transportation for branch visits and bank deposits. Authorized travel time is compensated according to company policy, including overtime calculations where applicable, and business mileage in a personal vehicle is reimbursed, excluding normal commuting. The work takes place in standard indoor office settings and may involve extended hours, evenings, or weekends. The position requires frequent customer and coworker interaction, reliable attendance, and adaptability in a fast-paced environment.

Requirements

• Proven ability to lead, coach, and motivate team members to achieve results.
• Strong customer service skills and the ability to make customers and teams feel valued.
• Ability to analyze performance and identify growth opportunities.
• Willingness to evolve, embrace change, and lead through it.
• Team-oriented approach and willingness to help wherever needed.
• Excellent communication and interpersonal skills.
• Reliable transportation for daily travel to assigned branches and bank deposits.
• Ability to meet the physical and working-condition demands described, including frequent travel and reliable attendance.

Nice To Haves

• Prior management or leadership experience is strongly preferred.
• Desire to grow in leadership and inspire others to do the same.

Responsibilities

• Provide onsite management coverage and operational leadership across multiple assigned branches.
• Set an example for excellent customer service at each supported branch.
• Lead, mentor, and develop branch team members to support smooth daily operations and company goals.
• Address customer needs, including matching customers with loan products and assisting with tax services.
• Promote World Finance products and services to support customers’ financial success and branch growth.
• Collaborate with and draw on the strengths of team members at each branch.
• Maintain compliance with company policies and operational standards.
• Build relationships in local communities and identify business growth opportunities.
• Foster a positive team environment that encourages engagement, accountability, and continuous improvement.
• Travel daily between assigned branches and make bank deposits.

Benefits

• Bonus opportunity.
• Profit share opportunities and advancement paths.
• Paid volunteer hours each year.
• Health, dental, vision, and life insurance available the first of the month following 30 days.
• Paid holidays, sick days, and vacation time.
• 401(k) with company match.
• Authorized travel time compensation, including overtime calculations where applicable.
• Mileage reimbursement for business use of personal vehicles, excluding normal commuting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed